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Jimmy John's

3.6
(196 reviews)
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Business Details

2308 N Richmond, McHenry, IL
60050, United States
(815) 578-4427
https://locations.jimmyjohns.com/il/mchenry/sandwiches-429.html

About

Sandwich Restaurant

Location

Jimmy John's
2308 N Richmond, McHenry, IL
60050, United States

Hours

Reviews

3.6
196 reviews
5 stars
93
4 stars
34
3 stars
10
2 stars
13
1 star
46

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and failure to follow special requests.

Customer Service

Many reviews highlighted poor customer service, including rude responses from management and unhelpful staff.

Food Quality

Several customers expressed disappointment with the quality and portion sizes of the sandwiches, noting they were not up to the standards of other locations.

Delivery Issues

Customers frequently mentioned slow delivery times and problems with orders being delivered to the wrong addresses.

Positive Experiences

Despite the negative feedback, some customers praised the friendliness of certain staff members and the quality of the food on good days.
  • CW
    Cher Wheeler
    Feb 19, 2026
    5.0
    Can't beat a JJ! ❤️
  • ER
    Eric Ross
    Feb 13, 2026
    1.0
    Went in and got a couple sandwiches. Asked for NO CHEESE on a sandwich, which they were able to type it in but not execute. Now Im sitting in the hospital with my wife who is ALLERGIC to CHEESE. Called and talked to a "manager" who hung up on me while explaining the situation.
  • CG
    Chad Gray
    Jan 18, 2026
    1.0
    Lettuce had mold, no onions on a #9 all the meat was pushing our the top
  • KZ
    Kelsey Zipprich
    Dec 13, 2025
    1.0
    The lady who made my sandwich was kind, although there was only 1 tomato slice, a couple slivers of lettuce and they forgot the cheese. Just a mouth full of bread.
  • TH
    Tyler Holmblad
    Dec 2, 2025
    1.0
    Every sandwich I've ordered from here. Has had half the ingredients thats supposed to be on the sandwiches. Compared to all other Jimmy John's. The owner is shorting ingredients to save money. I wish I could add a photo of the gargantuan my wife ordered
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Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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