Dunkin'

3.7
419 reviews
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Business Details

4502 W Elm St, McHenry, IL
60050, United States
(815) 363-1974
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve McHenry, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4502 W Elm St, McHenry, IL
60050, United States

Hours

Reviews

3.7
419 reviews
5 stars
186
4 stars
83
3 stars
45
2 stars
30
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with order accuracy and slow service, with many expressing frustration over incorrect orders and long wait times.

Staff Attitude

Feedback varied on staff friendliness, with some praising employees for their kindness while others reported rudeness and disrespect.

Food Quality

While some customers enjoyed specific menu items, others complained about the quality of food, including poorly made donuts and incorrect drink orders.

Operational Issues

Several reviews highlighted problems with management, including understaffing, inconsistent hours, and a lack of proper training for employees.
  • SM
    Sean McDonald
    Dec 27, 2025
    1.0
    Can't understand the person taking orders. I'm sorry. Being able to speak English is kind of important when working the drive thru orders. Entire order was incorrect. Was correct on the receipt. Tried calling 5 times. No answer and voicemail is full. Poorly run business!
  • JL
    James Leleniewski
    Nov 14, 2025
    1.0
    Can't even put donuts in a bag properly. Coffees never right and people taking orders are impossible to understand. I would take the few minute detour for a different location.
  • AH
    Alexander Holm
    Nov 7, 2025
    5.0
    Excellent sausage egg and cheese breakfast sandwich croissant it was delicious best place imo to get this sandwich best customer service here i got my food so fast I almost left without ny coffee oops my bad dunkin I want a way to tip on my card priorvto having to drive off not doing so no option todo so id like to see an option thanks 😀 best place for a breakfast sandwich and coffee
  • BY
    Brianna Young
    Oct 21, 2025
    5.0
    the employees here are always so sweet and my food/coffee is always on point. my pup appreciates the pup cups offered to him every time, too! thank you guys :)
  • BV
    blugo vaz
    Oct 18, 2025
    1.0
    This is probably the 4th time i told them not to add so much milk on the shakes they make and its like they completely misunderstand every time and add so much milk. its not even funny how much milk it is! Its to the point where its a new nesquik flavor! Terrible job and for 18 dollars for two shakes everytime and getting it wrong is crazy! u guys need to do better! Its shakes not science!!
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in McHenry, IL?

Dunkin' in McHenry, IL, is open every day from 4:00 AM to 11:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.