Brand Certified
Chipotle Mexican Grill
3.7(758 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
2304 N Richmond Rd, McHenry, IL
60051, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(815) 385-2801
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/il/mchenry/2304-n-richmond-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1426
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle McHenry is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
758 reviews
5 stars
349
4 stars
153
3 stars
52
2 stars
57
1 star
147
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, unhelpful staff, and incorrect orders, leading to frustration.
Food Quality
Many reviews highlighted poor food quality, including small portions, cold meals, and unsanitary conditions.
Cleanliness
The dining area was often described as dirty, with overflowing trash and unclean tables.
Staff Attitude
Several customers noted that staff appeared unfriendly and unmotivated, impacting the overall experience.
Inconsistent Experience
While some customers had positive experiences, many others reported consistent issues, suggesting a lack of reliable service.
- TBTyler Bieder5 days ago2.0Has to be the slowest mobile order chipotle I’ve ever been to, 5 customers came and went while 6 people waited for their pickup what a joke
- DCDaniel CahaFeb 26, 20263.0Basically had someone stare at me for 5 mins before they asked how they could help me. Then i must have gotten the leftovers from the lunch rush as the chicken was super dry and tasted like it was sittin for awhile. Wife had barbacoa as well and she said it was really fatty. Normally this place smacks pretty good. But lately its been on and off. Still will go back tho.
- ZAZack AustinFeb 18, 20261.0Rip you off on portion sizes
- OTOz TFeb 7, 20261.0I order online pick up so I can skip the line, but instead when I arrive, I have to wait for my order while the front line gets served first. Typically, I don’t write reviews unless it’s highly warranted, but this time I had to. I had to wait 30 minutes just for my order to be done. Not only that, this chipotle always looks dirty and the trash is always overfilled. After speaking with other people, it seems that it’s a common theme for this chipotle to be dirty and have very long wait times. Parking lot is also small. I now avoid going to this chipotle and instead choose other alternatives in town.
- FBFAÐED ON DA BEATJan 31, 20261.0My girlfriend ordered a burrito bowl at around 9:45pm at night, she came home to eat her food, only to discover a little screw and a piece of metal in her bowl. Never in my experience eating at Chipotle would I ever expect to find something like this. I am beyond livid and someone needs to be held responsible for this!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in McHenry?
Chipotle Mexican Grill in McHenry is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in McHenry?
It is located at 2304 N Richmond Rd, McHenry, IL 60051, north of Route 120 next to Starbucks.
Does Chipotle Mexican Grill offer pickup and delivery services at this location?
Yes, this location offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill McHenry?
You can order online through their official website or by using the Chipotle app available on the App Store.
What is Chipotle's commitment to food quality and sourcing?
Chipotle prioritizes 'Food with Integrity' by sourcing responsibly raised ingredients without artificial colors, flavors, or preservatives, using only 53 real ingredients.
What types of cuisine does Chipotle Mexican Grill in McHenry specialize in?
They specialize in customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads.
Are there any popular food options nearby Chipotle Mexican Grill in McHenry?
Yes, nearby you can also find Jimmy John's for sandwiches, Sakura Japanese Restaurant for sushi, Oberweis Ice Cream for desserts, Starbucks for coffee, and Domino's Pizza.
What other dining choices are available close to Chipotle Mexican Grill McHenry?
Customers can explore a variety of nearby restaurants such as Chili's Grill & Bar for American cuisine, Panda Express for Chinese fast food, and Starbucks for beverages.
Are there any shopping and service locations near Chipotle Mexican Grill McHenry?
Yes, nearby stores include Vans and Famous Footwear for shoes, Sephora for beauty supplies, Michaels Stores for arts and crafts, and Petco for pet needs.
How can customers utilize nearby places when visiting Chipotle Mexican Grill McHenry?
Customers can conveniently combine their visit with stops at Starbucks for coffee, or pick up gifts at Little Green Apple nearby, making their overall trip enjoyable and efficient.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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