Business Details
About
Mexican Restaurant
Chipotle McHenry is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
740 reviews
5 stars
349
4 stars
150
3 stars
51
2 stars
55
1 star
135
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including small portions, cold food, and incorrect orders.
Cleanliness
Many reviews highlighted unsanitary conditions in the dining area, with overflowing trash and dirty tables.
Customer Service
Staff attitudes varied significantly, with some customers experiencing rude service and disorganization, while others praised friendly and helpful employees.
Order Accuracy
Numerous complaints were made about incorrect orders, missing items, and inadequate portion sizes.
Operational Issues
Customers noted problems with timely service, including long wait times for online orders and inconsistent opening hours.
- PKPat Karmel6 days ago3.0Every table was dirty
- JSJorden SNov 14, 20252.0Everyone that works here looks so miserable. It makes me sad.
- DMDante MorrealeOct 18, 20255.0Gotta give credit when credit’s due! Chipotle came through with a same day catering order for about 20 people! Manager was great! Food, utensils, chips, etc was all great. Only forgot the sour cream. No biggie!
- TCTom ClancyOct 10, 20251.0Walked in, walked out. Dirtiest place I have ever been.
- ARASAP RyeOct 4, 20255.0My man Michael always always is killing it, keeping this in line and making sure quality is up to par! Shout out matt too!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in McHenry?
Chipotle Mexican Grill in McHenry is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in McHenry?
It is located at 2304 N Richmond Rd, McHenry, IL 60051, north of Route 120 next to Starbucks.
Does Chipotle Mexican Grill offer pickup and delivery services at this location?
Yes, this location offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill McHenry?
You can order online through their official website or by using the Chipotle app available on the App Store.
What is Chipotle's commitment to food quality and sourcing?
Chipotle prioritizes 'Food with Integrity' by sourcing responsibly raised ingredients without artificial colors, flavors, or preservatives, using only 53 real ingredients.
What types of cuisine does Chipotle Mexican Grill in McHenry specialize in?
They specialize in customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads.
Are there any popular food options nearby Chipotle Mexican Grill in McHenry?
Yes, nearby you can also find Jimmy John's for sandwiches, Sakura Japanese Restaurant for sushi, Oberweis Ice Cream for desserts, Starbucks for coffee, and Domino's Pizza.
What other dining choices are available close to Chipotle Mexican Grill McHenry?
Customers can explore a variety of nearby restaurants such as Chili's Grill & Bar for American cuisine, Panda Express for Chinese fast food, and Starbucks for beverages.
Are there any shopping and service locations near Chipotle Mexican Grill McHenry?
Yes, nearby stores include Vans and Famous Footwear for shoes, Sephora for beauty supplies, Michaels Stores for arts and crafts, and Petco for pet needs.
How can customers utilize nearby places when visiting Chipotle Mexican Grill McHenry?
Customers can conveniently combine their visit with stops at Starbucks for coffee, or pick up gifts at Little Green Apple nearby, making their overall trip enjoyable and efficient.