Burger King

3.3
571 reviews

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 2180 North Richmond Road. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in MCHENRY, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Burger King
2180 North Richmond Road, MCHENRY, IL
60051-5421, United States

Hours

Reviews

3.3
571 reviews
5 stars
197
4 stars
105
3 stars
88
2 stars
50
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Numerous reviews mentioned cold or stale food, with frequent complaints about missing items and unsatisfactory meal preparation.

Staff Performance

While some employees received praise for their friendly service, others were criticized for unprofessional behavior and lack of training.

Cleanliness Concerns

Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Mixed Experiences

Overall, experiences varied widely, with some customers having positive visits while others expressed frustration and disappointment.
  • MK
    Matt Kovar
    Dec 31, 2025
    4.0
    Impossible Burger with Swiss cheese was great. One of the best I've ever had. Large fry was good. Unsweetened iced tea was a little off. Came out of one those "jack-of-all master of none" machines. Probably needed to spew some out before I put my cup underneath. When we walked in we got a blast of grease smell, it was stronger than the flame-broiling smell. We sat and ate in the play ground room. Far less greasy smell.
  • ES
    Estefani Soto
    Dec 26, 2025
    1.0
    Terrible terrible worst bk I’ve been to. Encountered an issue back in 2020 I can see nothing has changed because I came back 2025 and nothing has looked like it changed Got to the drive through as my children have been wanting to try the SpongeBob meal ordered two SpongeBob Kids meals as I’m driving away, I noticed she only entered one of them in once I got to the window. I told her I noticed you only put one of the happy meals in. I ordered two can I purchase two she said yeah that is fine. Took my card I paid And she said it would be out in a minute about five minutes, passed by and she comes to the window and says you’re all set with only one of the kids meals and I said can I get another one and she said actually no I’m not able to. I have more people in line behind you. ???? To which I said I ordered two at the speaker and even when I got here I said I ordered two at the speaker. I saw You only put one. Can I get another one and you said yes she called someone they came and she said okay and I bought the second one. In addition to the fact the fries where cold and hard! Please hire that will know how to do there job because customer service isn’t for everyone and it’s not the first time I’ve had bad experiences here Will not be back any longer
  • AM
    Adam Milkowski
    Dec 20, 2025
    1.0
    Sign says lobby is open at 7 but when we pulled up at 9 the doors were locked. Another customer told us that they were told the lobby didnt open till 10.
  • ML
    Mary Lang
    Dec 14, 2025
    3.0
    Too much icy spots in the drive thru..hazardous....service not so friendly either. 1st time got my order wrong..2nd time the chicken was snippy..
  • MW
    Mrs Wilkins
    Dec 11, 2025
    1.0
    This restaurant is making me rethink if I even want to eat at Burger King anymore. None of my food was fresh. However when I did ask for one of my sandwiches to be made over ; the manager was nice about it. Then I took a look at the other three sandwiches I made were old too. Not to mention I was trying to eat my fries and having to fight off NATS to get to my food. I had to drink HOT soda! They didn't have any ice in the lobby, but when they gave me some from the drive thru window; they counted how many cubes I got. Who likes warm soda? Disgusting!!! What the hell! I love Whoppers so so so much, but I can make them at home!!! That location sucks!

Frequently Asked Questions About Burger King

I would like to check the balance of my Crown Card

Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.

I would like to apply to a position at Burger King. How can I do this?

We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator