Business Details
About
RestaurantFast Food Restaurant
There's a Burger King® restaurant near you at 2180 North Richmond Rd. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Mchenry, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.3
565 reviews
5 stars
196
4 stars
104
3 stars
87
2 stars
50
1 star
128
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some employees received praise for their friendly and helpful service, others were reported as rude and unprofessional, leading to a mixed experience for customers.
Food Quality
Customers frequently complained about cold, improperly prepared, or unsatisfactory food, with specific issues noted regarding fries and sandwiches.
Order Accuracy
Many reviews highlighted consistent problems with order accuracy, with customers often receiving incorrect items or missing components.
Cleanliness
The cleanliness of the restaurant was a significant concern, with multiple reviews mentioning dirty tables and unsanitary conditions.
Management Issues
Several reviews pointed to poor management practices, including unprofessional behavior from managers and a lack of proper staffing.
- BWBob WardNov 4, 20254.0Burgers King locations are hit or miss. This is one of the good ones.
- CRC RNov 1, 20251.0An order for six bacon double cheeseburgers was placed via drive through. NATASHA was the BK person at the window. After going through not a single burger had a piece of bacon on it. Had to check in the first place because this place frequently forgets the bacon. Like every time. Went back through the drive through and asked to speak to a manager. Natasha said there’s no managers on Saturday. I just gave the food back and asked for a refund, she gave me back the cash and didn’t return my change. I asked why she didn't give me my change and she said, because there’s more customers in line! Guess I’m not a customer… They literally just skipped the bacon to save time and thought we wouldn’t check. Why do we even need two Burger Kings in Mchenry, they should close this place down, never going back, it’s a joke.
- JBJasmine BrunkeOct 11, 20251.0Food always cold never correct and people always rude.
- DJDe Lany JAug 26, 20255.0Oh employee of the year! Natasha provided far the best customer service experience I have had in at least 10 years. The customer before me gave her such grief and she was flawless. Then she treated me with a helpful attitude and a heartfelt smile. Because the customer is always right- I am requesting that she have some sort of compensation for her hard work. Brownie points are not enough. She is a perfect example of the kind of service BK should strive for. Five hundred star review.
- RVRoman ValenciaAug 23, 20254.0The employees are always kind. If there's an issue they fix it. I've worked in the food industry so I know not every order is going to be perfect and that's why I check before I leave. My only concern lately has been the fries. I remember when the fries were nice and crispy. I've ordered from this location different days and times, but still the fries are lightly fried. They're not cold, just not slightly golden and crispy. Is this a new Burger King standard now?
Frequently Asked Questions About Burger King
Where is the Burger King located in Mchenry, IL?
The Burger King is located at 2180 North Richmond Rd, Mchenry, IL 60051.
What are the hours of operation for this Burger King?
This Burger King is open daily from 6:00 AM to 12:00 midnight.
Does this Burger King offer drive-thru service?
Yes, the drive-thru is open daily from 6:00 AM to 12:00 midnight.
Can I order delivery or takeout from this Burger King?
Yes, Burger King offers delivery and takeout services at this location.
What types of meals are served at this Burger King?
This Burger King serves burgers, breakfast, lunch, and dinner, including breakfast sandwiches, chicken sandwiches, fries, and coffee.
What payment methods are accepted at this Burger King?
Cash payments are accepted at this Burger King location.
Is free Wi-Fi available at this Burger King?
Yes, free Wi-Fi is available for customers at this location.
Are there any car wash or auto services near Burger King at 2180 North Richmond Rd?
Yes, Fast Eddie’s Full Service Car Wash & Detail Center is nearby, allowing you to get your car cleaned while enjoying a meal.
What other dining options are close to this Burger King?
Nearby dining options include Steak ’n Shake, Domino's Pizza, Sakura Japanese Restaurant, Subway, Sushi King, Chipotle Mexican Grill, China Town, and Jimmy John’s for a variety of cuisines and fast food choices.
Where can I find a convenient gas station near Burger King at 2180 North Richmond Rd?
Meijer Express Gas Station is conveniently located nearby for fueling your vehicle during your visit.