McDonald's

3.4
523 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
500 W Randolph St, Mc Leansboro, IL
62859, United States

Hours

Reviews

3.4
523 reviews
5 stars
183
4 stars
94
3 stars
92
2 stars
48
1 star
106

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Food Quality

Numerous reviews mentioned that food was often cold, poorly prepared, or not fresh.

Customer Service

Service quality varied significantly, with some staff being friendly while others were described as rude or inattentive.

Wait Times

Customers frequently experienced long wait times, even when few cars were in line.

Cleanliness

Several reviews noted unsanitary conditions, including dirty tables and unpleasant odors.
  • MS
    Mark Scott
    4 days ago
    1.0
    Bought an egg et cheese biscut, $4.69 came up on the screen, got to the window et was told the total was $6.00,the cashier at the window said I rounded up to the next dollar. Did not ask if that was OK. So an egg et cheese biscut was $6.00. Called the manager et he said there was nothing wrong, she just added the tax, the total was on the screen. 1st thing, an egg, piece of cheese, et a biscut cost $6.00. 2nd thing, was not asked if I wanted to round up. 3rd thing manager heard this exchange et did not see anything wrong. Don't go there much anyway, so it won't matter in the great scheme for things if I dont go there ever again.
  • RK
    River Kearney
    Sep 19, 2025
    1.0
    They screw up our order more than they get it correct. They are always running around giggling instead of focusing on tasks. Today, I paid for a large coke that I did not order. Then they proceeded to give me my order. Worst Mcodnalds I’ve ever been to.
  • ST
    Stacy Taylor
    Sep 1, 2025
    1.0
    Takes advantage and doesn't get order correct
  • CR
    Cassy Rose
    Aug 10, 2025
    5.0
    Jaiden the manager on duty tonight was awesome about getting our food to us in a timely manner and despite showing up relatively late to closing the manager and specifically the employee Tuff was understanding and made our experience efficient and happy.
  • JR
    Jenna Robinson
    Aug 10, 2025
    5.0
    The manager jayden made my day

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Mc Leansboro, IL?

McDonald's in Mc Leansboro, IL is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is available every day from 5:00 AM to 11:00 PM.