Feedback on service is mixed; while some customers praised friendly and efficient staff, others reported rude service and issues with order accuracy.
Food Quality
Many customers enjoyed the food, highlighting the freshness and taste, particularly of the burgers and ice cream, though some noted inconsistencies in order preparation.
Pricing Concerns
Several reviews mentioned that prices are perceived as high, with some customers feeling that the value does not match the cost.
Cleanliness
The facility is generally reported as clean, but there are mentions of tables needing more frequent cleaning.
Order Accuracy
Multiple customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.
AH
Annie Hays
Oct 14, 2025
5.0
Friendly workers. And not too long to wait to get your food.
CB
Caleigh Bruce
Sep 16, 2025
5.0
Our whole team walked in and they were so nice and fast at getting all of the orders. They may have been overwhelmed but they didnt show it. They were great!!!
BK
Breanna Kimmel
Aug 13, 2025
1.0
If I'm paying 12 dollars for a combo I expect the whole meal NOT part of it do better.
MK
Matthew Knight
Dec 11, 2022
3.0
Food is usually good and warm. Doesn't take to long to get your food either. The tables need to be cleaned more often though. Service is usually friendly and they will bring the food to your table unless they forget and leave your food sitting around getting cold until you ask for it. Overall it's not that bad. Could certainly be worse.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Mc Leansboro, IL?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM. It is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, it operates from 10:00 AM to 5:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 134 E Market St, Mc Leansboro, IL 62859-1317, United States.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes and malts, and offer ice cream cakes through DQCakes.com.
Does Dairy Queen Grill & Chill have drive-thru and seating options?
Yes, Dairy Queen Grill & Chill offers a drive-thru, indoor seating, outdoor seating, and family-friendly amenities such as booster seats and high chairs.
Is Dairy Queen Grill & Chill wheelchair accessible and do they provide restrooms?
Yes, the location is wheelchair accessible and has restrooms available for customers.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup via their website at https://www.dairyqueen.com/en-us/order/pickup/n/12410/.
What amenities does Dairy Queen Grill & Chill offer for families and children?
The restaurant is family-friendly, welcomes children, provides booster seats and high chairs, and offers food and treats suitable for kids.
Does Dairy Queen Grill & Chill offer free WiFi?
Yes, free WiFi is available for customers at Dairy Queen Grill & Chill.
What nearby places can I visit when I come to Dairy Queen Grill & Chill?
Nearby you can visit CC’s Boutique and Consignment for shopping, Banterra Bank for banking services, and True Value hardware store for home improvement needs.
How can I use nearby services like Banterra Bank or The Hair Escape in combination with a visit to Dairy Queen Grill & Chill?
You can conveniently stop by Banterra Bank to handle financial transactions or visit The Hair Escape for beauty services before or after enjoying your meal or ice cream at Dairy Queen Grill & Chill, all located close by.