McDonald's

3.6
1303 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
507 Roosevelt Road, Maywood, IL
60153, United States

Hours

Reviews

3.6
1,303 reviews
5 stars
512
4 stars
257
3 stars
243
2 stars
87
1 star
204

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking professionalism.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of mobile app orders.

Wait Times

Customers frequently complained about long wait times both in the drive-thru and inside the restaurant.

Food Quality

While some reviews praised hot and fresh food, others noted cold or poorly prepared items, indicating inconsistency in food quality.

Cleanliness

Mixed feedback on cleanliness; some praised the cleanliness of the bathrooms, while others reported dirty conditions.
  • RR
    Roberto
    Nov 10, 2025
    1.0
    I bet all of the pro testers miss the dollar menu.... It's all they can afford....
  • BC
    Brian C
    Oct 29, 2025
    1.0
    Stopped for a quick burger before a VA appointment. Literally ordered a burger through drive through. Pulled up and paid . They closed window and pointed to the park and wait area . I’m thinking …for a burger ? So I try and clarify and they rudely point to go park . So I park 15 minutes go by . I was late and left . Worst run McDonalds on the planet ..
  • VL
    Vince L
    Oct 24, 2025
    1.0
    The manager became upset with me because of an error she made regarding my mobile app order after she gave me someone else's order.
  • BJ
    Bill J
    Oct 12, 2025
    1.0
    The wait this morning felt like I aged a decade just trying to get a Sausage McMuffin. I stood at the inside counter so long I started to question reality—pretty sure I saw a new employee get hired, trained, and promoted before my order was called. The McMuffin was still warm, but my spirit wasn’t.
  • JM
    Joyce Murff
    Sep 30, 2025
    1.0
    Mcdonald's on 25th ave in Bellwood is the worst. The personnel SUCK!! The don't greet you, nor do the say thanks for coming. I paid for bacon on my sandwich and didn't get it. I take it back to let them know and they treated me like i was the one that messed up my order. Just about everytime I go thru me up my order. I take responsibility because I don't check it before I leave. This time i checked it and boom. Like i said it thought it was messed up. Quita or whatever the manager name is, was not the best problem resolver. If I could've given them half or zero stars I would but unfortunately I can't. You have a job dealing with the public, either by choice or you just can't do any better, either way a part of that is being friendly and professional. I wouldn't recommend them

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 507 Roosevelt Road, Maywood, IL?

McDonald's is open from 6:00 AM to 9:00 PM every day of the week.

What are the delivery hours for this McDonald's location?

Delivery is available from 6:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.