McDonald's

3.8
967 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11 N 1st Ave, Maywood, IL
60153, United States

Hours

Reviews

3.8
967 reviews
5 stars
425
4 stars
210
3 stars
153
2 stars
60
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and poor handling of complaints.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant, including unclean floors and tables, which negatively impacted the dining experience.

Food Quality

While some customers praised the freshness and taste of the food, others complained about cold or burnt items, indicating inconsistency in food preparation.

Efficiency

Customers noted that service speed varied, with some experiencing long wait times and others appreciating quick service during busy hours.
  • JJ
    Joshua
    Oct 20, 2025
    1.0
    This has to be the worst McDonald's that I've ever been to in my entire life first to start off the employees are extremely rude every single one of them is very rude and not welcome in I came to get breakfast and was given a coffee that was not even lukewarm I advised the staff that I would like a fresh cup of coffee that's hot like I paid for gave the front counter my coffee was told that my cough is ready about 45 seconds later and was handed a cop that was so steaming hot I almost burnt my hand when I went to take a sip and almost burnt my lip I noticed I've had fresh cups of coffee Brew before and I know that the cop is not extremely hot to the touch I also know that my coffee was the same exact color that when I originally returned it so they put my coffee that was not hot in the microwave and then gave it back to me and then when I inform them that I was aware of what they did they tried saying that they had no idea what I was talking about that they brewed it fresh well wow gee I know that it takes longer than 45 seconds to brew a cup of coffee I also know that it wouldn't be the same exact color as my original cop the fact that this location is so Patty over something that cost pennies to them is a pollen the customer service is extremely rude they can barely even communicate to begin with why don't you put someone at the front counter who can effectively communicate with the customers because when I ordered my breakfast sandwich I tried telling the woman I would like a round egg with my biscuit and steak egg and cheese all separate on a platter she Rings me up for a big breakfast and a steak egg and cheese biscuit and a big breakfast when I clearly told her what I wanted what do you expect for going to McDonald's
  • DS
    Dark Shadow
    Oct 18, 2025
    1.0
    I went here at 11am this morning to get breakfast, i ordered a big breakfast AND a hotcakes & sausage meal. They BOTH were missing maple syrup and there were no napkins. Not to mention i was missing a sausage. One of my worst experiences at a Mcdonald's ever.
  • NN
    Nia Nia
    Oct 7, 2025
    1.0
    For DoorDash orders, they put whatever they feel like they wanna put inside the bag.
  • SR
    Salvatore “Monogo” Rosa
    Sep 27, 2025
    1.0
    All I asked for is 2 double cheeseburgers and instead I got, 1 double cheeseburger and 1 Carmel Frappe. Which was not even given to me. Photo is attached.
  • SP
    Sandra Pointer
    Sep 16, 2025
    5.0
    Today was a good day I had a good day and I enjoyed my service at McDonald's in maywood the young lady named is Ivoll.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 11 N 1st Ave, Maywood, IL?

McDonald's at 11 N 1st Ave, Maywood, IL is open 24 hours a day, 7 days a week, including drive-through and delivery services.

Does this McDonald's location offer delivery and pickup services?

Yes, McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services at this location.