Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and poor handling of complaints.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant, including unclean floors and tables, which negatively impacted the dining experience.
Food Quality
While some customers praised the freshness and taste of the food, others complained about cold or burnt items, indicating inconsistency in food preparation.
Efficiency
Customers noted that service speed varied, with some experiencing long wait times and others appreciating quick service during busy hours.
JJ
Joshua
Oct 20, 2025
1.0
This has to be the worst McDonald's that I've ever been to in my entire life first to start off the employees are extremely rude every single one of them is very rude and not welcome in I came to get breakfast and was given a coffee that was not even lukewarm I advised the staff that I would like a fresh cup of coffee that's hot like I paid for gave the front counter my coffee was told that my cough is ready about 45 seconds later and was handed a cop that was so steaming hot I almost burnt my hand when I went to take a sip and almost burnt my lip I noticed I've had fresh cups of coffee Brew before and I know that the cop is not extremely hot to the touch I also know that my coffee was the same exact color that when I originally returned it so they put my coffee that was not hot in the microwave and then gave it back to me and then when I inform them that I was aware of what they did they tried saying that they had no idea what I was talking about that they brewed it fresh well wow gee I know that it takes longer than 45 seconds to brew a cup of coffee I also know that it wouldn't be the same exact color as my original cop the fact that this location is so Patty over something that cost pennies to them is a pollen the customer service is extremely rude they can barely even communicate to begin with why don't you put someone at the front counter who can effectively communicate with the customers because when I ordered my breakfast sandwich I tried telling the woman I would like a round egg with my biscuit and steak egg and cheese all separate on a platter she Rings me up for a big breakfast and a steak egg and cheese biscuit and a big breakfast when I clearly told her what I wanted what do you expect for going to McDonald's
DS
Dark Shadow
Oct 18, 2025
1.0
I went here at 11am this morning to get breakfast, i ordered a big breakfast AND a hotcakes & sausage meal. They BOTH were missing maple syrup and there were no napkins. Not to mention i was missing a sausage. One of my worst experiences at a Mcdonald's ever.
NN
Nia Nia
Oct 7, 2025
1.0
For DoorDash orders, they put whatever they feel like they wanna put inside the bag.
SR
Salvatore “Monogo” Rosa
Sep 27, 2025
1.0
All I asked for is 2 double cheeseburgers and instead I got, 1 double cheeseburger and 1 Carmel Frappe. Which was not even given to me. Photo is attached.
SP
Sandra Pointer
Sep 16, 2025
5.0
Today was a good day I had a good day and I enjoyed my service at McDonald's in maywood the young lady named is Ivoll.
What are the operating hours of McDonald's at 11 N 1st Ave, Maywood, IL?
McDonald's at 11 N 1st Ave, Maywood, IL is open 24 hours a day, 7 days a week, including drive-through and delivery services.
Does this McDonald's location offer delivery and pickup services?
Yes, McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services at this location.
Is the drive-thru available at this McDonald's location all day?
Yes, the drive-thru at McDonald's is open 24/7 every day of the week.
What payment options are accepted at McDonald's in Maywood?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order food from this McDonald's location online?
You can order online via their delivery website or through the McDonald's app available on iOS and Android.
What kind of menu options does McDonald's offer?
McDonald's serves a variety of menu options made with quality ingredients, including burgers, breakfast items, coffee, frozen desserts, and more. You can view the full menu online.
Are there any nearby parks I can visit before or after my meal at McDonald's?
Yes, you can visit Veterans Memorial Maywood Park or Maywood Park District nearby for some outdoor relaxation before or after your visit to McDonald's.
What public transportation option is close to this McDonald's?
Metra West Line is a nearby transportation option, which makes it convenient for customers to get to McDonald's using public transit.
Are there other fast food or burger restaurants close to McDonald's in Maywood?
Yes, Burger King and Hubba Bubba, both nearby, offer additional fast food and burger choices for customers in the area.
Does this McDonald's location provide amenities such as WiFi or mobile ordering?
Yes, this McDonald's offers services including DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.