Dunkin'

3.6
319 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Maywood, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1317 S 1st Ave, Maywood, IL
60153, United States

Hours

Reviews

3.6
319 reviews
5 stars
154
4 stars
40
3 stars
37
2 stars
13
1 star
75

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are inconsistent; some employees are praised for their friendliness and professionalism, while others are criticized for rudeness and unprofessional behavior.

Service Speed

Service speed varies significantly, with some customers reporting fast service while others experience long wait times and delays.

Food Quality

Food and drink quality is often subpar, with complaints about old coffee, incorrect orders, and food being served cold or burnt.

Cleanliness and Hygiene

There are serious concerns regarding cleanliness and hygiene, including reports of unsanitary conditions and improper food handling.
  • MM
    Miguel
    Jan 1, 2026
    1.0
    Came to this location to place an order through the drive through, and the gentleman taking my order was extremely rude and ignorant. He gave me a lot of attitude just for ordering three coffees. It was so bad that I stopped and asked him if he had a problem, and instead of calming down, he basically gave even more attitude. I ended up driving off not giving my money to a place that treats people like this. If you hate your job that much, just quit. Customers shouldn’t be treated like that. This experience was completely unacceptable.
  • QB
    Q B
    Dec 18, 2025
    1.0
    I love the morning staff! However, the afternoon/evening specifically the slim African American guy with an Afro makes service extremely weird and uncomfortable. I just purchased coffee and doughnuts for my kids and I almost don’t even want to try the food because of how nasty he was. I’ve encountered this guy at least 3 times within the last 2-3 months at this location and I’m sure I’m not the only person who made a complaint about him. This will be my last time going at this time. I paid via Apple Pay, he reached for my phone once it was placed in his hand he just stood there staring at me, mind you when I pay in the morning via Apple Pay the woman picks up the scanner so I can scan my phone myself. Once he gave me my phone back, I said thank you, again he just stood there staring at me. He is extremely unpleasant! I’m pissed off all because I promised my kids Dunkin Donuts & he made me feel like I was troubling him! This store can do better than this when it comes to staff! Extremely unprofessional!!!!!
  • SS
    Sara
    Dec 16, 2025
    5.0
    Louis is the best he took my order very carefully made sure he understood everything he had a great conversation with me let me occupied and I didn't even realize that all my food was sitting there
  • MP
    Mamayanyan “Mamayanyan” Pivot
    Nov 26, 2025
    1.0
    This location sucks!!! They got bad delivery time . The wait is forever also nasty tasting coffee and the snackin bacon is always burnt. Stay away from delivery especially Uber Eats. Hard to get a refund on nasty disgusting, overcook, food items and old coffee.
  • KC
    Kapo Chamberlain
    Nov 26, 2025
    1.0
    The tall skinny guy (couldn’t see his name) everytime I go in there he has a nasty attitude. Instead of saying how may I help you he blurts out WHAT! and rolls his eyes any chance he gets. He needs to be retrained very unprofessional

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Maywood, IL?

Dunkin' in Maywood is open from 4:00 AM to 7:00 PM Monday through Friday, 5:00 AM to 7:00 PM on Saturdays, and 5:00 AM to 5:00 PM on Sundays.

Does this Dunkin' location offer delivery or curbside pickup services?

This Dunkin' location offers both delivery and curbside pickup services for customer convenience.