Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Mattoon, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Mattoon pizza for any occasion. Call us for pizza delivery in Mattoon or stop by 801 LAKELAND BLVD for carryout to order the best pizza in Mattoon, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.5
197 reviews
5 stars
76
4 stars
46
3 stars
17
2 stars
13
1 star
45
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Food Quality
Several reviews mentioned undercooked pizza and poor ingredient quality.
Customer Service
Customers experienced long wait times, unhelpful staff, and poor communication.
Cleanliness
Mixed feedback on cleanliness, with some customers noting dirty conditions.
Delivery Issues
Frequent complaints about late deliveries and cold food upon arrival.
- BPBecca PNov 1, 20251.0I ordered pizza oon the website page for my children. I paid cash it was 40 minutes late on the delivery and not to mention it was the wrong order. They didn't answer the phone so I took it up there the girl Alex claimed to be a manager was very rude and disrespectful said she would give me the refund then she refused to then told me maybe I shouldn't have ordered there. The whole time I waited for them to remake my order while being extremely busy SHE ALEX was outside the whole time and also there was so much food on the floor while she wasn't doing nothing at all. DONT EAT HERE UNLESS THAT ALEX GIRL IS NOT LONGER THERE SHE IS DESTROYING THAT PLACE.
- AWAlayna WhitehallNov 1, 20251.0I called because the coupon they handed out at the community Trick or Treat wasn't working online. I couldn't get anyone to answer the phone. So the coupon was never honored and even if I wanted to order food, is there someone working here? Guess not because no one ever answered the phone.
- NSNathan SewellOct 27, 20252.0Every time Ive ordered, Ive had to wait atleast 20 minutes longer longer than what the app says. I understand that they are extra busy sometimes but if its not done, don't tell me its done and ready to be picked up. Current staff seems under-trained and they rush everything. I've been given pizza where the dough hasn't been stretched properly and is still raw through out the pizza on multiple occasions. If you are going to order here, I would only recommend the pepper that comes in the pizza box.
- ARAaron RuleSep 8, 20255.0Clean store with a very courteous and helpful employees. The pizza was delicious as well
- NCNick ChapmanSep 6, 20251.0Placed an ahead delivery to be delivered at 5. Didn't come till 6:15. Since it was baked at 4:45, the pizza was old and not very warm. When i called to cancel my order I get told it was already out for delivery. I now remember why I stopped ordering from here. If you know youre going to be late delivering a pizza, at least make fresh pizzas for the customers that have been waiting an hour for their food.
Frequently Asked Questions About Papa Johns Pizza
What are the hours of operation for Papa Johns Pizza in Mattoon, IL?
Papa Johns Pizza is open daily from 9:30 AM. Sunday through Thursday they close at midnight, while on Friday and Saturday they stay open until 1:00 AM.
Does Papa Johns Pizza in Mattoon offer delivery service?
Yes, Papa Johns Pizza offers delivery service every day starting at 9:30 AM until midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
Can I order carryout or takeout from Papa Johns in Mattoon?
Yes, carryout and takeout services are available daily from 9:30 AM to midnight Sunday through Thursday and until 1:00 AM on Friday and Saturday.
What types of food products does Papa Johns Pizza in Mattoon serve?
They serve a variety of products including pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
How can I place an order online for Papa Johns Pizza in Mattoon?
You can order online via their website at papajohns.com or through their app available on Apple App Store and Google Play Store.
Does Papa Johns in Mattoon offer no-contact delivery?
Yes, the restaurant provides no-contact delivery options to ensure safe and convenient food delivery.
Where is Papa Johns Pizza located in Mattoon?
The restaurant is located at 801 Lakeland Blvd, Mattoon, IL 61938.
What nearby places can I visit before or after dining at Papa Johns Pizza in Mattoon?
You can visit nearby spots like Juanito's Mexican Cocina for Tex-Mex food, or enjoy some entertainment at Lucky Jacks 3 casino and bar, both located close to Papa Johns Pizza.
Is there public transit or automotive services nearby Papa Johns Pizza in Mattoon to help with my commute?
Yes, AutoZone and U-Haul Neighborhood Dealer are nearby automotive services that could assist with vehicle needs while you dine or pick up your order.
Are there any educational or wellness centers close to Papa Johns Pizza in Mattoon?
Yes, nearby educational and wellness locations include Sylvan Learning Mattoon tutoring center and Professional Massage Therapy spa for relaxation and learning needs.