Chipotle Mattoon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Great, not as busy as most i have been to. Atmosphere was not bad just a little messy looked like a school bus full of kids might have just left. Great people working!
TG
The travel guy
6 days ago
1.0
Absolutely terrible service, food was super nasty. Worse chipotle I have ever visited, hands down.
QS
Qinah S.
Nov 15, 2025
1.0
CD was very nice and considerate.. They get 5stars..
I saw one of the cooks eating off the grill as the meat was being cooked..
Employees should be motivated to do a better job by GM. We only frequent when my baby girl is in the mood.
Offering free drinks is cool, but fresher food & employees who desire to make satisfied customers is preferred.
CB
Carson Beasley
Nov 2, 2025
1.0
If I could leave negative five stars I would this awful place has horrible service especially to the drive through I waited two hours for my food and then they said they had no white rice and we got told five more minutes at least twenty times and then they said they got something in their sour cream and they had no more so they offered us drinks for the wait absolutely awful experience will never come back
AW
Alexandria Walton
Oct 24, 2025
1.0
Stopped in on a road trip. All of the meats were dried out and at the end of the batch. I asked if they had more meat and the gentleman said they had some coming out. Then I asked for steak, which he tried to give me from the line, and I told him I didn’t want that steak because it was dry. He tried to tell me it had just come off the grill. That’s when the grill cook spoke up and said that the steak on the grill would be ready in 3 minutes if I didn’t mind waiting. I told him I’d gladly wait. Then as my bowl moves down the line, the lady at the register seems frustrated that I don’t want the dry steak and would rather wait. I don’t understand why at 1:00pm the entire line looks leftover from yesterday. This is a BUSY EXIT, the food should have definitely been fresher. But I gave them the benefit of the doubt and simply wanted to wait for the meat off the grill, which apparently was asking for too much. Super disappointing. I left without anything
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours for Chipotle Mexican Grill in Mattoon?
Chipotle Mexican Grill in Mattoon is open every day from 10:30 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Mattoon?
It is located at 1400 Fort Worth Way, Mattoon, IL 61938, USA.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
How can I place an order online for Chipotle Mexican Grill in Mattoon?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
Does Chipotle Mexican Grill in Mattoon have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and access exclusive offers.
What is the contact phone number for Chipotle Mexican Grill in Mattoon?
The phone number is +1 217-599-3173.
Can I follow Chipotle Mexican Grill Mattoon on social media?
Yes, you can find them on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), LinkedIn, Pinterest, and YouTube.
Are there other dining options near Chipotle Mexican Grill in Mattoon?
Yes, nearby dining options include Panda Express, Chick-fil-A, Cityscapes Restaurant & Lounge, Fujiyama Japanese Steakhouse, Steak 'n Shake, Cody's Road House, and C & C Kettlecorn.
What hotels are near Chipotle Mexican Grill in Mattoon for visitors' convenience?
Nearby hotels include Hampton Inn Mattoon, BEST WESTERN Heartland Inn, Comfort Suites, Clarion Pointe Mattoon near University, Super 8, Baymont by Wyndham Mattoon, and Baymont Inn & Suites Mattoon.
What stores are located near Chipotle Mexican Grill in Mattoon for shopping needs?
Nearby stores include Maurices and bealls for clothing, Ulta Beauty and Bath & Body Works for beauty supplies, Michaels and Five Below for crafts and fashion accessories, and The Home Depot for home improvement.