Numerous customers reported long wait times for service, inattentive staff, and overall poor service experiences.
Food Quality
Many reviews highlighted issues with food temperature, quality, and incorrect orders, leading to dissatisfaction.
Consistency
While some customers noted consistent food quality, many expressed disappointment in the overall decline of service and food standards over time.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some enjoying the sports bar vibe while others noted cleanliness issues.
Management Concerns
Several customers criticized management for poor staffing decisions and lack of responsiveness to complaints.
GM
George Moutria
Nov 11, 2025
1.0
We arrived for Veterans Day in 11/11/25 in Mattoon Illinois and the host said 15 min wait which was fine. In the meantime two groups of six came in and a group of three and were seated immediately in front of us. Then the host came back told us to give her few minutes to wipe off a table when there were probably 10 or more open tables already.
SR
Sammy Renfro
Nov 4, 2025
2.0
Service and atmosphere going down hill.
Food is fine but def could pick up of the cleanliness too. Their biggest problem is that the staff seem put out that u chose their restaurant.
SB
Sam Bloom
Nov 1, 2025
1.0
Took too long for foid to come out
Food came out cold
Refused to give refund
PE
Patrick Edwards
Oct 25, 2025
1.0
Third time at this location and the third strike for me! First time 2 years ago was dirty plates and poor service. Second time about 8 months ago, food was cold and wait staff were rude. Tonight I was seated and forgotten. Customer coming in after me were being service apps and I didn't even have a drink on the table yet. Done with this place!
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Mattoon, IL specialize in?
Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings available with 26 sauces and seasonings.
Where is Buffalo Wild Wings located in Mattoon, IL?
Buffalo Wild Wings is located at 124 Dettro Drive, Mattoon, IL 61938, USA.
What are the opening hours of Buffalo Wild Wings on weekdays?
From Monday to Thursday, Buffalo Wild Wings is open from 10:30 AM until 11:59 PM.
Is Buffalo Wild Wings open late on weekends?
Yes, on Friday, Saturday, and Sunday, Buffalo Wild Wings is open continuously from 12:00 AM to 1:00 AM and then reopens from 10:30 AM to 11:59 PM.
Can I order takeout from Buffalo Wild Wings?
Yes, Buffalo Wild Wings is a takeout restaurant in addition to being a sports bar and restaurant.
How can I contact Buffalo Wild Wings in Mattoon, IL?
You can reach Buffalo Wild Wings at the phone number +1 217-258-9464.
What online resources are available for Buffalo Wild Wings Mattoon location?
You can visit their website at https://www.buffalowildwings.com/locations/us/il/mattoon/124-dettro-drive/sports-bar-587/ or check their Facebook page at https://www.facebook.com/317742484969232 for updates and information.
Is there a tanning salon near Buffalo Wild Wings in Mattoon?
Yes, Tan Express is a nearby tanning salon and beauty salon, perfect if you want to relax and get a tan before or after enjoying wings at Buffalo Wild Wings.
What fitness options are close to Buffalo Wild Wings in Mattoon?
Snap Fitness gym is located nearby, offering a place to work out either before or after your visit to Buffalo Wild Wings.
Are there other entertainment or retail stores near Buffalo Wild Wings in Mattoon?
Yes, nearby you can find GameStop for video games and hobby supplies, Stadium Grill for more dining options, and Shoe Sensation for footwear shopping, making it convenient for a full day of activities around Buffalo Wild Wings.