Business Details
About
Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.
Location
Hours
Reviews
3.8
1,154 reviews
5 stars
490
4 stars
296
3 stars
154
2 stars
83
1 star
131
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted long wait times, inattentive staff, and poor communication between wait staff and kitchen.
Food Quality
Customers reported inconsistent food quality, with many receiving cold or poorly prepared dishes.
Staff Performance
While some staff members received praise for their service, others were criticized for being rude or unprofessional.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Management Accountability
Customers expressed frustration over perceived lack of management involvement in addressing service and food quality issues.
- LMLauren MillerJan 4, 20261.0Wait staff sat themselves at a high top while patrons were still in building. Bartender demeanor was flat, and uninterested in working it appeared. I understand a slow night but this was ridiculous. Dirty bar, poor service
- DNDean NicholsDec 23, 20251.0No communication between cooks and wait staff. Was given cold and reheated food that looked worse than dog food, and waited a 45 minutes for food before being told obviously not properly trained cooks staff lost my ticket.Wait staff was on point tonight but horrible back line. I spent 13 years as a chef and never seen a place fail so hard managers sometimes need to assist with food prep instead of sitting doing absolutely nothing.do your job or be known as garbage I would never serve the crap I received last night.
- BSBrian SmithDec 13, 20253.0The food quality is inconsistent. Fried pickles undercooked. Wings not always covered in sauce. Takes forever to get a beverage.
- IWIsabelle WojtysiakDec 12, 20253.0Cohan is a sweetheart and you need to keep him. He got asked so many things and did them all at once without forgetting anything. Give. Him. A. Raise.
- KFKevin FletcherDec 2, 20251.0Notice how the owner only responds to good reviews and ignores the complaints clearly they dont give a crap about anybody except those willing to make this restaurant sound better then it is Worst service ever 50 minute wait time to get a doordash order. And that was for just 15 wings. Doordash support tried to contact them about almost 20 orders In a row with extremely long wait times an BWW didn't even answer the phone at 7 pm. Their regional manager is getting contacted in the morning Be forewarned extremely long wait times 30+ minutes for the doordash driver could get your food. Brings up serious health an safety violations since I personally seen cooked food sitting on the counter not cover not in a warmer while orders times are getting longer an longer Wish I could give them zero stars their boss on duty was literally telling people when they called in complaining saying their wait staff ain't smart enough to put 15 wings in a bag then put a sticker on it an if they don't like waiting cancel their order an buy from somewhere else. Then hang up an say to a waitress they ain't canceling we're the only ones who sell chicken wings then laugh
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Mattoon, IL specialize in?
Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings available with 26 sauces and seasonings.
Where is Buffalo Wild Wings located in Mattoon, IL?
Buffalo Wild Wings is located at 124 Dettro Drive, Mattoon, IL 61938, USA.
What are the opening hours of Buffalo Wild Wings on weekdays?
From Monday to Thursday, Buffalo Wild Wings is open from 10:30 AM until 11:59 PM.
Is Buffalo Wild Wings open late on weekends?
Yes, on Friday, Saturday, and Sunday, Buffalo Wild Wings is open continuously from 12:00 AM to 1:00 AM and then reopens from 10:30 AM to 11:59 PM.
Can I order takeout from Buffalo Wild Wings?
Yes, Buffalo Wild Wings is a takeout restaurant in addition to being a sports bar and restaurant.
How can I contact Buffalo Wild Wings in Mattoon, IL?
You can reach Buffalo Wild Wings at the phone number +1 217-258-9464.
What online resources are available for Buffalo Wild Wings Mattoon location?
You can visit their website at https://www.buffalowildwings.com/locations/us/il/mattoon/124-dettro-drive/sports-bar-587/ or check their Facebook page at https://www.facebook.com/317742484969232 for updates and information.
Is there a tanning salon near Buffalo Wild Wings in Mattoon?
Yes, Tan Express is a nearby tanning salon and beauty salon, perfect if you want to relax and get a tan before or after enjoying wings at Buffalo Wild Wings.
What fitness options are close to Buffalo Wild Wings in Mattoon?
Snap Fitness gym is located nearby, offering a place to work out either before or after your visit to Buffalo Wild Wings.
Are there other entertainment or retail stores near Buffalo Wild Wings in Mattoon?
Yes, nearby you can find GameStop for video games and hobby supplies, Stadium Grill for more dining options, and Shoe Sensation for footwear shopping, making it convenient for a full day of activities around Buffalo Wild Wings.