Arby's

4.2
717 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
815 Charleston Ave, Mattoon, IL
61938, United States

Hours

Reviews

4.2
717 reviews
5 stars
370
4 stars
199
3 stars
95
2 stars
26
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and attentive service from staff, highlighting their positive interactions.

Food Quality

While many reviews noted the food was generally good and fresh, there were complaints about inconsistency in preparation and some items being unsatisfactory.

Cleanliness

The restaurant was often described as clean, with specific mentions of well-maintained dining areas and restrooms.

Speed of Service

Most customers appreciated the fast service, although some noted longer wait times during busy periods.

Accessibility Issues

There were concerns regarding accessibility for handicapped individuals, particularly related to parking and navigating the restaurant.
  • NW
    Nicole A. Winter
    Dec 3, 2025
    5.0
    Food came out extraordinarily fast - Fries weren't as hot as they could be, but the service was lovely, place was clean & the Jamocha milkshake was excellent.
  • TG
    Tabitha Gechit
    Nov 11, 2025
    5.0
    I went through one min before they closed and they were so nice about it
  • JR
    Joseph Rollins
    Nov 4, 2025
    3.0
    Not as good as I used to be
  • CC
    CatfishMTG
    Feb 10, 2019
    4.0
    We Have THE MEATS and they have the best Italian sandwich. Restaurant is clean and the staff is cool.