Panera Bread

4.0
893 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Matteson is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
4864 211th Street, Matteson, IL
60443, United States

Hours

Reviews

4.0
893 reviews
5 stars
466
4 stars
187
3 stars
85
2 stars
60
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration and disappointment.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with the quality, portion sizes, and consistency of their orders.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty bathrooms and unsanitary dining areas.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, contributing to a positive dining experience.

Atmosphere

The atmosphere was generally described as inviting and pleasant, making it a good place for dining or studying.
  • PS
    Paranormal Shadows Society
    4 days ago
    5.0
    They offer an unlimited drink club, & that is Awesome!
  • KH
    KeShaun Harding
    Nov 13, 2025
    5.0
    Always a great experience. I spend hours at a time working and I’m always met with kindness and great customer service.
  • SM
    Sean Mcgrath
    Nov 10, 2025
    5.0
    Going to admit I don't care for the lack of personal attention you get anymore. Order on the tablet then wait by the screen. Seems impersonal. Foods good though.
  • KG
    Kaylan Grooms
    Oct 29, 2025
    1.0
    I could bet on the drive-through being slow every time and win. The service at the window is consistently rude. I just want things to improve. This is the closest Panera location to me, and it's disappointing to be let down every time. The food was okay.
  • MW
    Mimi Williams
    Oct 19, 2025
    2.0
    I gave it a 2 because this is the 3rd time I came and they are always out of something. Who ever is in charge with ordering food needs more training. It’s no way every time I come they should be out of an item. And it’s not even like I get the same food it be different and they still be out

Frequently Asked Questions About Panera Bread

Does Panera Bread Matteson accept reservations?

No, Panera Bread Matteson does not accept reservations.

What are the regular opening hours for Panera Bread Matteson?

Panera Bread Matteson is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.