Panera Bread

4.0
899 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Matteson is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
4864 211th Street, Matteson, IL
60443, United States

Hours

Reviews

4.0
899 reviews
5 stars
469
4 stars
189
3 stars
85
2 stars
60
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported rude service and issues with order accuracy.

Food Quality

Customers had mixed experiences with food quality, with some enjoying the meals while others complained about missing ingredients and poor preparation.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining area, contrasting with some positive mentions of cleanliness.

Order Accuracy

A recurring theme was the frequent mistakes with orders, leading to customer frustration and disappointment.

Atmosphere

The atmosphere was generally described as inviting and pleasant, with many customers appreciating the environment for dining or studying.
  • SB
    S B
    Dec 17, 2025
    1.0
    I haven't ate at Panera Bread in years. Today I stopped by the Matteson location and got a whole Chicken Caesar Salad. Where's the lettuce in the salad??? There was more cheese than lettuce and this looks like a half than a whole salad!!! I paid $13 for cheese and 2 salad dressing...Ridiculous!....Note to self---stop going to these restaurants...
  • MO
    Marah Owens
    Nov 25, 2025
    5.0
    Carolyn was so sweet! She walked around and asked everyone how was their visit and she helped people clean their dishes off their table! Will be coming back forsure !
  • PS
    Paranormal Shadows Society
    Nov 20, 2025
    5.0
    They offer an unlimited drink club, & that is Awesome!
  • KH
    KeShaun Harding
    Nov 13, 2025
    5.0
    Always a great experience. I spend hours at a time working and I’m always met with kindness and great customer service.
  • SM
    Sean Mcgrath
    Nov 10, 2025
    5.0
    Going to admit I don't care for the lack of personal attention you get anymore. Order on the tablet then wait by the screen. Seems impersonal. Foods good though.

Frequently Asked Questions About Panera Bread

Does Panera Bread Matteson accept reservations?

No, Panera Bread Matteson does not accept reservations.

What are the regular opening hours for Panera Bread Matteson?

Panera Bread Matteson is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.