Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,310 reviews
5 stars
487
4 stars
269
3 stars
190
2 stars
126
1 star
238
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently rude and unprofessional staff, with many customers expressing frustration over poor customer service and incorrect orders.
Order Accuracy
A significant number of customers reported issues with incorrect orders, including missing items and wrong food preparation.
Speed of Service
Many customers complained about slow service, particularly in the drive-thru, with some waiting over 20 minutes for their orders.
Food Quality
While some customers enjoyed specific menu items, there were frequent complaints about food being served cold or not prepared correctly.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the dining area and play area, indicating a need for improved hygiene practices.
- TKtony karkoskaDec 18, 20253.0What can I say? Mickey D's is Mickey D's. Products are way to expensive. Fountain soda, and condiments have been removed from public access. They make you beg for jelly, picante sauce, etc. Ray Kroc, Mickey D's founding Father is disgusted in his eternal home for what the past and present CEO's, Executives did to his company.
- SPShy PonyDec 17, 20251.0Late night white manager with curly hair is always rude. Went in for a pick up and was told off about if it's not there, it's not ready. Like it's the law and they don't keep it by the warmers or forget to bag it. And another lady had her order remade several times because they refused to get it right after clear instructions and he blatantly told her off how it's what she order and thanked God and whoever else out loud, in her face, when she demanded a refund, just so she would leave. The staff clearly needs to be replaced or go through a military boot camp if they want to complain so much out loud over their own incompetence.
- SRSweetramo and RedolafDec 12, 20252.0They got everything in my order correct, except they forgot the fries, and I couldn’t say anything since the guy who handed the food already went back into the kitchen.
- CWCharles WhiteOct 30, 20255.0If you are in a hurry need good food,don't worry. Service and price very nice.
- LALaToyia AdebanjoOct 20, 20251.0I see this location still has rude service that come with salty food smh
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 4010 W 211th St, Matteson, IL?
McDonald's at 4010 W 211th St, Matteson, IL is open daily from 5:30 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open every day from 5:30 AM to 11:00 PM.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:30 AM to 10:30 PM with options including curbside pickup, same-day delivery, and no-contact delivery.
How can I place an order from McDonald's at this location?
You can place an order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have any special rewards program?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Are there other dining options nearby McDonald's at 4010 W 211th St in Matteson, IL?
Yes, nearby dining options include Kenny's Ribs & Chicken, Dusties Southern Style Buffet, Perros Brothers Gyros, Little Caesars, Giordano's - Matteson, and Red Lobster.
Where can I get a car wash near this McDonald's?
Sparkle Express Car Wash and Fuller's Carwash are nearby for car washing and auto detailing services.
What other services and shops are located around this McDonald's?
Nearby are places like Jackson Hewitt Tax Service for financial advising, Us Nails and Supercuts for beauty services, Cricket Wireless Authorized Retailer for mobile needs, and Burlington Coat Factory for clothing shopping.