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McDonald's

3.5
(1319 reviews)

Business Details

4010 W 211th St, Matteson, IL
60443, United States
(708) 481-1530
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4010 W 211th St, Matteson, IL
60443, United States

Hours

Reviews

3.5
1,319 reviews
5 stars
488
4 stars
272
3 stars
191
2 stars
126
1 star
242
  • OK
    Omitted Knowledge
    Mar 5, 2026
    1.0
    On March 4 at around 10:40 PM, I experienced extremely unprofessional behavior from a manager named ELO at your establishment. ELO exhibited a disrespectful and condescending attitude, making inappropriate remarks about my mental health, financial situation, and race. These comments were unacceptable and deeply offensive, particularly coming from someone in a managerial position in the service industry. Additionally, I waited approximately 15 minutes for my order, which turned out to be incorrect. I only noticed the mistake halfway home and had to drive back to have it corrected, only to receive food that was cold. Despite this inconvenience, the staff offered no apology or compensation, such as a replacement or complimentary item, and continued to use derogatory language. This experience reflects poorly on the location and its management standards. I strongly recommend that ELO receive retraining in professionalism, customer service, and workplace conduct to prevent similar incidents in the future.
  • EY
    Edsys Yoder
    Feb 10, 2026
    5.0
    Friendly service and clean facility.
  • SE
    Sandra Echeverria
    Feb 5, 2026
    1.0
    This was on my nieces fries… I’m glad she was able to feel it when chewing. She is 8 years old and this is not ok!!! Why was this even in our food? What kind of pill is this? Do not go to this place.
  • DL
    D L
    Jan 30, 2026
    1.0
    I just had honey crispy something chicken sandwich and fries that looked and tasted days old. There are many reasons I don't frequent this fast food joint and this is it. Never again.
  • AA
    Aaron
    Jan 29, 2026
    1.0
    Horrible. Brought my 2 year old in here to use the bathroom. The bathrooms could only be unlocked by employees. After waiting several minutes in the food line I asked for accommodations for our situation. I was told no. I even questioned, “so we’re not going to have bathrooms?” And I was again told no. At any second there could’ve been a bigger problem, such as my kid peeing all over the floor. Would that have mattered? It’s hard to see customer service fall below the barrel.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 4010 W 211th St, Matteson, IL?

McDonald's at 4010 W 211th St, Matteson, IL is open daily from 5:30 AM to 11:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open every day from 5:30 AM to 11:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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