Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,305 reviews
5 stars
485
4 stars
269
3 stars
189
2 stars
125
1 star
237
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional service from staff, with many experiences highlighting poor customer interactions.
Order Accuracy
Numerous reviews indicated that orders were often incorrect, with customers receiving wrong items or missing components.
Speed of Service
Many customers expressed frustration with slow service times, particularly in the drive-thru, with some waiting over 20 minutes for their orders.
Food Quality
Feedback on food quality was mixed; while some customers enjoyed their meals, others reported issues with freshness and incorrect preparation.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the dining area and play area, raising concerns about hygiene.
- CWCharles WhiteOct 30, 20255.0If you are in a hurry need good food,don't worry. Service and price very nice.
- LNLaToyia NitcheuOct 20, 20251.0I see this location still has rude service that come with salty food smh
- BCbrian cuelloOct 13, 20251.0Well yall did it ...u messed my order up . How do u screw up a burger . I never come here for lunch . Burger kings gets my burger right ill go there 5 stars to 1
- LLLovely LeciaOct 12, 20251.0It's hard to get good help in the fast food industry sometimes. I took my daughter and her friend to this location today around 1:45 p.m. I pulled up to the outer drive thru kiosk. I waited and waited for someone to take our order. 2 cars at the other kiosk had their orders taken while we waited. Finally a young woman asked "What was your order...a Coke?" I told her that no one had taken my order yet. She then asked again, with a negative attitude "What was your order?" I told her again that my order had not been taken yet. She replied "I'm asking you for your order." I told her that she needs better training and then I left. She should have simply asked me " May I take your order?" Or even "What is your order?" instead of "What was your order?"
- JFjohn forrestOct 11, 20252.0The surrounding atmosphere of this place is better than the employees and the food
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 4010 W 211th St, Matteson, IL?
McDonald's at 4010 W 211th St, Matteson, IL is open daily from 5:30 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open every day from 5:30 AM to 11:00 PM.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:30 AM to 10:30 PM with options including curbside pickup, same-day delivery, and no-contact delivery.
How can I place an order from McDonald's at this location?
You can place an order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have any special rewards program?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Are there other dining options nearby McDonald's at 4010 W 211th St in Matteson, IL?
Yes, nearby dining options include Kenny's Ribs & Chicken, Dusties Southern Style Buffet, Perros Brothers Gyros, Little Caesars, Giordano's - Matteson, and Red Lobster.
Where can I get a car wash near this McDonald's?
Sparkle Express Car Wash and Fuller's Carwash are nearby for car washing and auto detailing services.
What other services and shops are located around this McDonald's?
Nearby are places like Jackson Hewitt Tax Service for financial advising, Us Nails and Supercuts for beauty services, Cricket Wireless Authorized Retailer for mobile needs, and Burlington Coat Factory for clothing shopping.