Five Guys

4.0
598 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4807 W 211th Street in Matteson is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
4807 W 211th Street, Matteson, IL
60043, United States

Hours

Reviews

4.0
598 reviews
5 stars
283
4 stars
159
3 stars
72
2 stars
20
1 star
64

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they are delicious and fresh, though some found them overpriced.

Service Issues

Several reviews highlighted slow service, order inaccuracies, and rude staff, particularly at the Matteson location.

Cleanliness

While some customers appreciated the cleanliness of the establishment, others reported unsanitary conditions and poor staff hygiene.

Pricing

Many customers expressed that the prices are high for the portion sizes, leading to mixed feelings about value for money.
  • LJ
    Lisa Jenkins
    Dec 6, 2025
    4.0
    Lil. Expensive but burgers are good.
  • AS
    Andrew Swartz
    Oct 18, 2025
    5.0
    🍔 & 🍟 that can't be beat.
  • MA
    muhammad alamleh
    Oct 16, 2025
    5.0
    The inside is very well maintained and clean
  • SS
    SONNIE
    Sep 3, 2025
    5.0
    I know should've stopped by so long ago, but the time is now. No idea what to order but I was recommended the Grilled Cheese with an extra patty & grilled onions plus a Salted Caramel shake. What a mouth party. I loved every bite. A perfect way to end my Wednesday. Order placement was simple. Server was knowledgeable & friendly *****Thiesha***** 5 Star service with a smile. Reasonably priced. Clean establishment inside and out. Little parking but feasible at the time I arrived. No long wait. Everything fresh to order. I will visit again. Thanks again Thiesha and staff. Miles got me together on the handcrafted Salted Caramel Shake...loved it. Awesome crew on deck. Apologies in advance for any misspelled names but no apologies on the great service received. See ya soon
  • KN
    Kezi No name
    Aug 29, 2025
    4.0
    As always five guys doesn’t miss with burgers, fries were just salty but don’t even waste your money on their fountain drinks they are heavily diluted

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.