Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4807 W 211th Street in Matteson is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
599 reviews
5 stars
285
4 stars
158
3 stars
72
2 stars
20
1 star
64
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting they are delicious and made to order, though some reported issues with sogginess and over-salting.
Service Speed
Service speed received mixed reviews; while some customers experienced quick service, others reported long wait times and issues with order accuracy.
Cleanliness
The cleanliness of the establishment was highlighted positively by some, but others reported unsanitary conditions and poor staff hygiene.
Pricing
Many customers found the prices to be high for the portion sizes, with several comments indicating that the cost was not justified by the quality of food or service.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor handling of complaints.
- ASAndrew SwartzOct 18, 20255.0🍔 & 🍟 that can't be beat.
- MAmuhammad alamlehOct 16, 20255.0The inside is very well maintained and clean
- SSSONNIESep 3, 20255.0I know should've stopped by so long ago, but the time is now. No idea what to order but I was recommended the Grilled Cheese with an extra patty & grilled onions plus a Salted Caramel shake. What a mouth party. I loved every bite. A perfect way to end my Wednesday. Order placement was simple. Server was knowledgeable & friendly *****Thiesha***** 5 Star service with a smile. Reasonably priced. Clean establishment inside and out. Little parking but feasible at the time I arrived. No long wait. Everything fresh to order. I will visit again. Thanks again Thiesha and staff. Miles got me together on the handcrafted Salted Caramel Shake...loved it. Awesome crew on deck. Apologies in advance for any misspelled names but no apologies on the great service received. See ya soon
- KNKezi No nameAug 29, 20254.0As always five guys doesn’t miss with burgers, fries were just salty but don’t even waste your money on their fountain drinks they are heavily diluted
- JMJ. MarieAug 15, 20251.0This service here is way too slow for Uber Eats pickups. At least it is for a white girl. Thankfully, I have a limit on how much of my time I allow people to waste. I have a day and bills to pay. I won't be coming back here again. Thanks for letting me know stopping in here is not worth it. The woman in here who I think is the manager tries to act really tough but she's really not producing all that much.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does the Five Guys location in Matteson accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys in Matteson?
Five Guys in Matteson is open daily from 11:00 AM to 10:00 PM.
Does Five Guys in Matteson offer delivery and pickup options?
Yes, they offer in-store pickup and delivery services.
Can I order Five Guys food through an app?
Yes, you can order via the Five Guys app available on both iOS and Android, or online at their delivery website.
What types of payment are accepted at Five Guys Matteson?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there gluten-free options available at Five Guys Matteson?
Some options are available without buns or as wraps, but there is a risk of cross-contamination. Check their allergen chart for details.
Is the Five Guys veggie sandwich a veggie patty?
No, the veggie sandwich is a combination of peppers, onions, and mushrooms with optional cheese, not a veggie burger patty.
What popular locations are near Five Guys Matteson for additional shopping or dining?
Nearby places include Verizon mobile phone stores, The Vitamin Shoppe for supplements, and Chipotle Mexican Grill for Mexican food.
How can nearby places like Verizon or The Vitamin Shoppe complement a visit to Five Guys Matteson?
You can conveniently shop for electronics or health supplements at Verizon or The Vitamin Shoppe before or after enjoying a meal at Five Guys.
Are there other food options near Five Guys Matteson?
Yes, nearby you can find Fuddruckers for burgers, Potbelly Sandwich Shop for sandwiches, and Giordano's Pizza for Italian cuisine.