Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.7
493 reviews
5 stars
227
4 stars
100
3 stars
47
2 stars
37
1 star
82
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While many enjoyed the food and ice cream, several complaints were made about incorrect orders and poorly prepared items.
Cleanliness
Some reviews praised the cleanliness of the location, while others noted issues with food presentation and melted ice cream.
Customer Experience
Customers expressed frustration over inconsistent experiences, with some enjoying their visits while others vowed not to return due to service issues.
- AFAngela FieldsMay 6, 20241.0My blizzard was very soupy. There was something wrong with it, and the guy at the drive-through but a container on top bec it was dripping everywhere. Later that date I became very ill and had diarrhea all night long. I will never go back to this Dairy Queen
- SHShaunese HenryJun 2, 20231.0This is how their dipped cones look and this is not the first time. Chocolate tastes weird and thick too, unlike the dipped cones from DQ Homewood. I've tried this place a couple times but no change. No thank you. I'll take the extra few minutes to go where I can get better service.
- FGFrank GarciaSep 7, 20221.0If you guys want to stay in business, you have to do better No bananas You shouldn't be open if you can't serve the people what they want. All I wanted was a banana split.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill in Matteson offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQcakes®.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open Monday from 10:00 AM to 9:00 PM, and Tuesday through Sunday from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill provide drive-thru and seating options?
Yes, the location offers drive-thru service, indoor seating, and outdoor seating, including high chairs and booster seats for families.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant welcomes families and children, is wheelchair accessible, and provides amenities such as restrooms and booster seats.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place a pickup order online via their website at https://www.dairyqueen.com/en-us/order/pickup/n/45302/.
Are there any special deals or rewards available for customers?
Yes, by downloading the Dairy Queen app, customers can access exclusive deals, mobile ordering, and rewards.
What is the address and contact number of Dairy Queen Grill & Chill in Matteson?
The restaurant is located at 4559 211th St, Matteson, IL 60443-2318. The main phone number is +1 708-898-0359.
What nearby places can customers visit before or after dining at Dairy Queen Grill & Chill?
Nearby attractions include DQ Grill & Chill and Dairy Queen Grill and Chill themselves, Tino_da_barber for grooming, and Family Christian gift shop.
Are there entertainment options close to Dairy Queen Grill & Chill?
Yes, Lucky Lucy’s casino and various restaurants like Jet's Pizza and Cajun Belly are near the Dairy Queen location, providing entertainment and dining choices.
Where can customers find essential services near Dairy Queen Grill & Chill?
Nearby services include DaVita Olympia Fields Dialysis Center, Enterprise Rent-A-Car, FedEx Office Print & Ship Center, and Hanger Prosthetics and Orthotics.