Chipotle Mexican Grill

3.6
1480 reviews
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Business Details

4815 211th St, Matteson, IL
60443, United States
(708) 248-1187
https://locations.chipotle.com/il/matteson/4815-211th-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1673
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About

Mexican Restaurant
Chipotle Matteson Lincoln Hwy. is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4815 211th St, Matteson, IL
60443, United States

Hours

Reviews

3.5
1,480 reviews
5 stars
617
4 stars
292
3 stars
167
2 stars
96
1 star
308

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including stale ingredients, undercooked rice, and spoiled items like guacamole.

Customer Service

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean dining areas and unsanitary food handling practices.

Portion Sizes

Multiple reviews mentioned that portion sizes were smaller than expected, with complaints about inadequate amounts of meat and other ingredients.
  • SJ
    Shamiya James
    5 days ago
    1.0
    The WORSE UNPROFESSIONAL CHIPTOLE IVE EVER BEEN TO!!!!!! Don’t be eat here attitude being terrible everyone literally
  • GB
    Gerald Billingsley
    Jan 5, 2026
    5.0
    Went to Chipotle in University Park off of Lincoln highway.. Very clean,well lit plenty of parking. Customer service was excellent.l let the guy know that it was my first time there,and he walked me through everything to help me out.Great work. The food was delicious.I had the pull pork with corn , guacamole, black beans , lettuce, green pepper and onion.cheese & brown rice rice... Incredible.
  • KL
    ketan limbachiya
    Jan 3, 2026
    1.0
    Always had good experience but today I got my chicken bowl and chicken has a burnt flavor to it and seems like they didn’t even clean the grill I guess coz the char taste is very similar
  • MN
    Margie Napier
    Dec 28, 2025
    1.0
    I had diarrhea for four days after I ate here. Urgent Care said it was most likely from this food after I told them everything I had eaten the previous 5 days. Everything I had eaten had been pre-, packaged store bought food. Chipotle was the only "fresh prepared" food. The Urgent Care took a stool sample, results will be ready in 7 days.🤢
  • MK
    Miljan Kaludjerovic
    Dec 28, 2025
    1.0
    The dirtiest chipotle ever.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Matteson Lincoln Hwy. serve?

Chipotle Matteson Lincoln Hwy. serves customizable Mexican menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill in Matteson?

Chipotle Matteson Lincoln Hwy. is open daily from 10:45 AM to 11:00 PM.