Business Details
About
Mexican Restaurant
Chipotle Matteson Lincoln Hwy. is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
1,467 reviews
5 stars
611
4 stars
290
3 stars
167
2 stars
95
1 star
304
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Many customers reported issues with food quality, including stale ingredients, burnt meat, and unclean food preparation.
Cleanliness
Several reviews mentioned the restaurant's cleanliness issues, with dirty dining areas and unsanitary food handling practices.
Portion Sizes
Customers frequently complained about small portion sizes, particularly regarding meat and other ingredients.
Inconsistency
There were mixed experiences regarding food quality and service, with some praising the food while others reported significant issues.
- RMRicharlena May-Taylor4 days ago5.0Good service. Helpful with question about my reward and redeeming it.
- RSRoslyn ScottNov 12, 20255.0Chipotle is my go to, wherever I am for fresh, healthy and delicious burrito bowls. This one was conveniently located near the Hampton Inn & Suites in Matteson, IL. I enjoyed it very much.🙂
- DJD JadeNov 5, 20252.0Last time I ate here I ordered guacamole and didn’t notice till I got home that it was completely brown. It also had an avocado sticker in it.
- EDEddie DixonOct 21, 20251.0Poor customer service the cashier saw me in line and skipped me
- BHBenita HillOct 4, 20251.0Please do not go to this place. Ask for a manager after a customer order was thrown in the garbage by an associate, and was told they were fresh out of managers. Poor customer services.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Matteson Lincoln Hwy. serve?
Chipotle Matteson Lincoln Hwy. serves customizable Mexican menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill in Matteson?
Chipotle Matteson Lincoln Hwy. is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Matteson?
It is located at 4815 211th St, Matteson, IL 60443, United States.
Does Chipotle Matteson offer delivery or pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Matteson?
You can order online through their website https://order.chipotle.com/ or via the Chipotle app available at https://apps.apple.com/us/app/chipotle/id327228455.
Does Chipotle Matteson have any rewards or loyalty program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Is the Chipotle Mexican Grill in Matteson LGBTQ friendly?
Yes, it welcomes LGBTQ customers, as noted in its attributes.
What other dining options are near Chipotle Mexican Grill in Matteson?
Nearby dining options include Five Guys burger restaurant, Fuddruckers, Potbelly Sandwich Shop, Starbucks coffee shop, and Giordano's Pizza for Italian cuisine.
Are there any nearby electronics stores close to Chipotle Matteson?
Yes, Verizon, TCC (a Verizon Authorized Retailer), and T-Mobile are nearby electronics and mobile phone stores.
What nearby medical and wellness services can customers access near Chipotle Matteson?
Nearby medical and wellness services include Midwest Express Clinic, Gateway Health Systems, Bodied By Bri medical spa, Regal Body & Beauty Wellness Center, and Anjee Salon & Day Spa.