Domino's Pizza

3.4
387 reviews
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Business Details

9785 Hayden Dr., Mascoutah, IL
62258, United States
(618) 808-0666
http://www.dominos.com/?utm_campaign=menutest
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About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Mascoutah? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 9785 Hayden Dr. .

Location

Domino's Pizza
9785 Hayden Dr., Mascoutah, IL
62258, United States

Hours

Reviews

3.4
387 reviews
5 stars
185
4 stars
44
3 stars
22
2 stars
18
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly staff, others reported unprofessional behavior and poor service experiences.

Order Accuracy

Numerous reviews indicate issues with order accuracy, including incorrect items and missing components.

Delivery Timeliness

Many customers expressed frustration with long wait times for delivery and pickup, often exceeding the estimated times.

Food Quality

There are complaints about food quality, including cold and poorly prepared items, though some customers enjoyed their meals.

Management Issues

Several reviews mention poor management practices, including lack of communication regarding delays and inadequate staffing.
  • JC
    Julia Curtsinger
    Dec 21, 2025
    5.0
    Awesome customer service Awesome pizza
  • VM
    Vincent M
    Dec 12, 2025
    1.0
    Ordered through door dash, got no notifications for over an hour, then all the notifications came at one time. Said my order got delivered, nothing did. Called the store, asked what was up with that. Got told that the way that door dash works, it's still on the way, call back in 15 if still not there. I waited another 20 mins, still not here. Called back. Got told to call back in 10 more mins if the food didn't arrive. This is not a big town, and I was told that the driver had 3 orders when they left the store, and it's taking them this long to deliver? No, I'm not buying it. My order never got sent out of the door and they were rushing to make my food real quick cause it went dead cold after an hour and a half since order.
  • TS
    Tabitha Stell
    Nov 24, 2025
    1.0
    App said pizza was available for pick up at 5:00. Made it to the window at 5:10. Was told to pull around and wait they'll bring it out in 8 min. 5:50 I went inside store to see if my order was ready yet. They "forgot" and handed me 2 cold pizzas and cold bread bites. This was 2nd attempt at trying this location. 5 months ago I waited 2 hours for cold food. Never again!
  • DV
    Darren Vokey
    Nov 17, 2025
    5.0
    Awesome people, we will definitely be back
  • MS
    Martin S.
    Nov 14, 2025
    5.0
    The absolute best Domino's anywhere. Incredible food and even a better staff. They are the best
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Frequently Asked Questions About Domino's Pizza

What types of pizzas can I order at Domino's Pizza in Mascoutah?

You can order Specialty Pizzas or build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the delivery hours for Domino's Pizza in Mascoutah?

Delivery is available Monday through Thursday and Sunday from 10:30 AM to midnight, and Friday and Saturday from 10:30 AM to 1:00 AM.