McDonald's

3.5
1313 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
102 E Trefz Dr, Marshall, IL
62441, United States

Hours

Reviews

3.5
1,313 reviews
5 stars
465
4 stars
271
3 stars
268
2 stars
104
1 star
205

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with long wait times for food orders.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about taste and freshness.

Cleanliness

Mixed feedback on cleanliness; some found the location clean while others reported dirty conditions.

Staff Attitude

Customer experiences varied, with some praising friendly staff while others reported rude or unhelpful service.

Ordering Experience

Issues with the kiosk ordering system and incorrect orders were frequently mentioned, leading to frustration.
  • CC
    Cory
    1 day ago
    1.0
    Very slow. Manager was rude
  • CC
    calvin cunningham
    Nov 1, 2025
    4.0
    Very slow getting food
  • JR
    Joe Richey
    Oct 29, 2025
    1.0
    Everytime I come here they pull me forward to wait on food. Today I ordered 4 burritos and 2 hash browns. I know for a fact that the burritos are premade so why the heck am I waiting 10 minutes for hash browns, you know something that is sold with hever breakfast meal?
  • MC
    Mark Claypool
    Oct 28, 2025
    3.0
    Kind of dirty. Don't like the kiosk order only. Takes more time. Other than the fries, the burgers were basically without taste. Filet of fish was small, like what White Castle sliders used to be. And cost for 2 1/4 pounders, 2 large fries, 2 "large" drinks and fish was $24! McDonald's has really slipped over the last 4 years. We had other choices in the area but went with McDonald's and wish we hadn't. We won't be giving McDonald's many more chances. Sad to see this iconic brand going down the tubes like this.
  • MJ
    Matt Jones
    Oct 13, 2025
    5.0
    Love this McDonald's! Love the people who work there. Great service and great coffee drinks. Rarely get food so can't comment on that.

Frequently Asked Questions About McDonald's

Where is this McDonald's location situated?

This McDonald's is located at 102 E Trefz Dr, Marshall, IL 62441, USA.

What are the general operating hours of this McDonald's?

The restaurant is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.