Arby's

4.0
290 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1803 State Hwy 1, Marshall, IL
62441, United States

Hours

Reviews

4.0
290 reviews
5 stars
144
4 stars
69
3 stars
33
2 stars
16
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and polite staff, particularly highlighting individual employees for their excellent service.

Food Quality

While some reviews noted fresh and tasty food, others reported issues with food quality, including incorrect orders and unsatisfactory meals.

Cleanliness

Several customers expressed concerns about cleanliness, particularly regarding the bathrooms and dining area, with some describing unsanitary conditions.

Speed of Service

Customers generally appreciated the quick service, although there were complaints about slow service during busy times.

Pricing

Feedback indicated that while some found the prices reasonable, others felt they were too high for the quality received.
  • AA
    Anonymous Gmail Account
    Oct 5, 2025
    5.0
    5* 🤘🏽
  • CR
    Charlotte Roop
    Aug 11, 2025
    5.0
    🥰 wonderful job arbys!!! There was a young man in their name jeffrey, He was so polite. He told me to have a nice day.He Even asked me how my day was going. I really appreciate🤩The customer service at the marshall ill.arby's Thank you , jeffrey , for your respesct, and putting a smile on my face. And thank you to everyone for my good, hot, fresh food.
  • LD
    Lorri Dunn (Lorri Dunn)
    Mar 18, 2023
    4.0
    My fries were so fresh and hot! The new ribeye sandwich was good!
  • RR
    Raine
    Dec 27, 2019
    5.0
    The staff were very friendly. They also dropped my chicken fingers fresh, without me having to ask, which is just what you want after 6 hours on the road.