Dunkin'

3.3
314 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Markham, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
3068 West 159th Street, Markham, IL
60428, United States

Hours

Reviews

3.3
314 reviews
5 stars
118
4 stars
54
3 stars
41
2 stars
16
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning negative experiences with cashiers and managers.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong drink preparations.

Product Quality

Customers expressed dissatisfaction with the quality of drinks and food, citing weak coffee, stale donuts, and cold food.

Cleanliness

Several reviews noted unsanitary conditions, including dirty restrooms and messy store environments.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
  • TT
    Tim Tourt
    Nov 1, 2025
    1.0
    Donuts are 2 days old,typical slacker stuff
  • CK
    Craig Kairis
    Sep 25, 2025
    5.0
    DBL D is the best !!!!
  • FA
    Francisco A.
    Sep 18, 2025
    5.0
    Good experience and fast. Just coffee no ice cream.
  • RM
    Roy morgan
    Jul 14, 2025
    1.0
    I've been a loyal Dunkin’ fan, but my experiences at this location have been consistently disappointing. The customer service here is far from pleasant; I often feel rushed and unwelcome. Every time I order a Caramel Macchiato, I’m asked to pull to the side, which adds unnecessary waiting time. Moreover, the quality of the drinks leaves much to be desired. They tend to taste weak and sometimes lack the flavor I expect from such a popular drink. I hope the management takes note of these issues, as I would love to see improvements in both service and drink quality.
  • JK
    Juras Kucinskas
    Jul 11, 2025
    2.0
    I get 5 and 5 in my coffee, AND ITS DIFFERENT EVERY TIME, currently sipping on my coffee and it tastes like STRAIGHT HAZELNUT 🙃 😩, i mean how u mess tiss up from a regular 5 and 5!🫡🫡🤐🤨🤯😵‍💫😵☠️

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Markham, IL?

Dunkin' in Markham, IL is open from 4:00 AM to 7:00 PM Monday, Thursday, Friday, and Saturday. On Tuesday and Wednesday, it is open from 5:00 AM to 3:00 PM, and on Sunday, from 5:00 AM to 7:00 PM.

Does Dunkin' in Markham offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.