Wendy's

2.6
229 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1701 Il Route 148, Marion, IL
62959, United States

Hours

Reviews

2.6
229 reviews
5 stars
64
4 stars
23
3 stars
11
2 stars
17
1 star
114

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous customers reported unsanitary conditions, including dirty floors, tables, and food preparation areas.

Service Speed

Many reviews highlighted slow service, with customers waiting excessively long to place orders or receive food.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, including lack of acknowledgment and poor customer service.

Food Quality

Inconsistent food quality was reported, with complaints about cold, stale, or incorrect orders.

Management Issues

Customers expressed concerns about poor management practices, including staff training and overall restaurant organization.
  • WB
    Wendy Bultinck
    Sep 27, 2025
    1.0
    FILTHY!!!!!
  • BP
    BRIAR POWELL
    Sep 22, 2025
    1.0
    I went here 9/21/25 at night, and the place was horrible, i found mold on my food and my food was so cold and their fries were stale. there was even bugs crawling around by the trash cans. and the kitchen was so dirty it looks like they haven’t cleaned back there in days. And the place smelled horrible like something dead back there. Also the customer service was really bad. They need to work their customer skills and manners.
  • RJ
    Rick Jenkins
    Sep 17, 2025
    5.0
    Manager, male, blue manager shirt wearing a Wendy’s hat. Very nice and positive despite my order was 15 minutes before close. Food was hot and fresh and picture perfect and delicious.
  • TH
    Tina Hammond
    Sep 6, 2025
    1.0
    I took my 2 granddaughters on Saturday evening 9/6 to order take out. Once again they claimed to be short staffed. The manager was spending his time arguing and explaining this to customers instead of working. Gave up trying to get served after the manager told everyone there they could just leave. Upper management really needs to get this place under control and get some help. We live up the road and sadly will never go back.
  • AC
    Allen Cvv
    Jul 27, 2025
    1.0
    So unclean

Frequently Asked Questions About Wendy's

Is Interstate 57-Route 148 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.