Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported unsanitary conditions, including dirty floors, tables, and food preparation areas.
Service Speed
Many reviews highlighted slow service, with customers waiting excessively long to place orders or receive food.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, including lack of acknowledgment and poor customer service.
Food Quality
Inconsistent food quality was reported, with complaints about cold, stale, or incorrect orders.
Management Issues
Customers expressed concerns about poor management practices, including staff training and overall restaurant organization.
WB
Wendy Bultinck
Sep 27, 2025
1.0
FILTHY!!!!!
BP
BRIAR POWELL
Sep 22, 2025
1.0
I went here 9/21/25 at night, and the place was horrible, i found mold on my food and my food was so cold and their fries were stale. there was even bugs crawling around by the trash cans. and the kitchen was so dirty it looks like they haven’t cleaned back there in days. And the place smelled horrible like something dead back there. Also the customer service was really bad. They need to work their customer skills and manners.
RJ
Rick Jenkins
Sep 17, 2025
5.0
Manager, male, blue manager shirt wearing a Wendy’s hat. Very nice and positive despite my order was 15 minutes before close. Food was hot and fresh and picture perfect and delicious.
TH
Tina Hammond
Sep 6, 2025
1.0
I took my 2 granddaughters on Saturday evening 9/6 to order take out. Once again they claimed to be short staffed. The manager was spending his time arguing and explaining this to customers instead of working. Gave up trying to get served after the manager told everyone there they could just leave. Upper management really needs to get this place under control and get some help. We live up the road and sadly will never go back.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Marion, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Marion, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (618) 969-8280.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Interstate 57-Route 148 Wendy’s serve breakfast?
Yes, this Wendy’s location in Marion, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at this Wendy's location?
The drive-through is open daily from 6:30 AM to midnight.
Does this Wendy's offer breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
Can I use the Wendy's app to order food from this location?
Yes, you can order through the Wendy's app or visit order.wendys.com to place your order.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from this Wendy's location?
Delivery is available where service is offered. Check the Wendy's app or order.wendys.com and enter your address to confirm availability.
What is the dress code when visiting this Wendy's?
Casual attire is appropriate for visiting this Wendy's.
How can I contact this Wendy's location with questions or feedback?
You can call (618) 969-8280 or reach Wendy's Customer Care via their Contact page, live chat, or by phone at 888-624-8140.
Are there any nearby places to visit around this Wendy's?
Nearby places include Road Ranger gas station and convenience store, Subway sandwich shop, and Laketree Inn and Suites hotel which you might find convenient before or after your meal.
How can nearby gas stations like Road Ranger or Marathon be helpful when visiting Wendy's?
If you're fueling your vehicle at nearby gas stations like Road Ranger or Marathon, you can conveniently stop by Wendy's for a quick meal using the drive-through or dine-in options.
Are there any nearby services for financial or currency exchange close to Wendy's?
Yes, Western Union and CoinFlip Bitcoin ATM are nearby for your financial and currency exchange needs while visiting Wendy's.