At Wendy’s in Marion, IL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Marion, IL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, trash on the floor, and unsanitary kitchen conditions.
Service Speed
Customers frequently complained about extremely slow service, with long wait times to place orders and receive food.
Food Quality
Many reviews mentioned issues with food quality, including cold, stale, or incorrect orders, as well as concerns about food safety.
Staff Attitude
Several customers reported rude or unprofessional behavior from staff, including poor customer service and lack of engagement.
Management Issues
There were consistent complaints about management, including poor leadership, lack of staff training, and failure to address customer concerns.
RK
R K
Feb 9, 2026
1.0
Charging money for sauce is the height of stinginess. The staff work without masks, not even covering their beards. The kitchen is dirty.
MK
Marat Kambarbek
Feb 8, 2026
1.0
I waited way too long — 40 minutes. This is ridiculous. Everything is moving extremely slow. They don’t know how to work. Very bad service. I give it 0.😡😡😡
AG
Alexandra Gonzales
Jan 18, 2026
1.0
The workers were amazing at welcoming us but the area was super dirty and they weren’t busy at all. All the food came out old, I used to work at a Wendy’s so I know how the food tastes when it’s fresh. My spouse and I trucking and being on the road for 10+ hrs expecting atleast some decent food but the only food item that came out okay was the burgers. We both got a meal deal, so fries and nuggets stale and not warm at all. They were full staffed with 4+ people as well. The staff was bickering as well about management or customers and their complaints.
RH
Robert Hess
Jan 16, 2026
1.0
Got new Taco salad didn't get any meat in it and small
AA
Arrie Allen
Dec 24, 2025
1.0
The acting manager, Kayden, was very rude and unprofessional. I placed an order for baked potatoes and was informed after 10 minutes of waiting that their baked potato oven was down. The solution was to sub the potatoes for baconator fries. After waiting for almost an hour, I requested a refund. Kayden showed up with a poor attitude, provided a partial refund, and got upset when I provided proof that the refund amount was inaccurate. She refused to provide her name or contact information for someone over her. She told me to Google it and went to the back. A coworker provided me with her name. This was the first and last time I will patronize this location.
What are the drive-through hours at this Wendy's location?
The drive-through is open daily from 6:30 AM to midnight.
Does this Wendy's offer breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
Can I use the Wendy's app to order food from this location?
Yes, you can order through the Wendy's app or visit order.wendys.com to place your order.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from this Wendy's location?
Delivery is available where service is offered. Check the Wendy's app or order.wendys.com and enter your address to confirm availability.
What is the dress code when visiting this Wendy's?
Casual attire is appropriate for visiting this Wendy's.
How can I contact this Wendy's location with questions or feedback?
You can call (618) 969-8280 or reach Wendy's Customer Care via their Contact page, live chat, or by phone at 888-624-8140.
Are there any nearby places to visit around this Wendy's?
Nearby places include Road Ranger gas station and convenience store, Subway sandwich shop, and Laketree Inn and Suites hotel which you might find convenient before or after your meal.
How can nearby gas stations like Road Ranger or Marathon be helpful when visiting Wendy's?
If you're fueling your vehicle at nearby gas stations like Road Ranger or Marathon, you can conveniently stop by Wendy's for a quick meal using the drive-through or dine-in options.
Are there any nearby services for financial or currency exchange close to Wendy's?
Yes, Western Union and CoinFlip Bitcoin ATM are nearby for your financial and currency exchange needs while visiting Wendy's.
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