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Wendy's

2.6
(240 reviews)

Business Details

1701 Il Route 148, Marion, IL
62959, United States
(618) 969-8280

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Marion, IL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Marion, IL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1701 Il Route 148, Marion, IL
62959, United States

Hours

Reviews

2.6
240 reviews
5 stars
65
4 stars
24
3 stars
11
2 stars
18
1 star
122

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, trash on the floor, and unsanitary kitchen conditions.

Service Speed

Customers frequently complained about extremely slow service, with long wait times to place orders and receive food.

Food Quality

Many reviews mentioned issues with food quality, including cold, stale, or incorrect orders, as well as concerns about food safety.

Staff Attitude

Several customers reported rude or unprofessional behavior from staff, including poor customer service and lack of engagement.

Management Issues

There were consistent complaints about management, including poor leadership, lack of staff training, and failure to address customer concerns.
  • RK
    R K
    Feb 9, 2026
    1.0
    Charging money for sauce is the height of stinginess. The staff work without masks, not even covering their beards. The kitchen is dirty.
  • MK
    Marat Kambarbek
    Feb 8, 2026
    1.0
    I waited way too long — 40 minutes. This is ridiculous. Everything is moving extremely slow. They don’t know how to work. Very bad service. I give it 0.😡😡😡
  • AG
    Alexandra Gonzales
    Jan 18, 2026
    1.0
    The workers were amazing at welcoming us but the area was super dirty and they weren’t busy at all. All the food came out old, I used to work at a Wendy’s so I know how the food tastes when it’s fresh. My spouse and I trucking and being on the road for 10+ hrs expecting atleast some decent food but the only food item that came out okay was the burgers. We both got a meal deal, so fries and nuggets stale and not warm at all. They were full staffed with 4+ people as well. The staff was bickering as well about management or customers and their complaints.
  • RH
    Robert Hess
    Jan 16, 2026
    1.0
    Got new Taco salad didn't get any meat in it and small
  • AA
    Arrie Allen
    Dec 24, 2025
    1.0
    The acting manager, Kayden, was very rude and unprofessional. I placed an order for baked potatoes and was informed after 10 minutes of waiting that their baked potato oven was down. The solution was to sub the potatoes for baconator fries. After waiting for almost an hour, I requested a refund. Kayden showed up with a poor attitude, provided a partial refund, and got upset when I provided proof that the refund amount was inaccurate. She refused to provide her name or contact information for someone over her. She told me to Google it and went to the back. A coworker provided me with her name. This was the first and last time I will patronize this location.

Frequently Asked Questions About Wendy's

What are the drive-through hours at this Wendy's location?

The drive-through is open daily from 6:30 AM to midnight.

Does this Wendy's offer breakfast, lunch, and dinner?

Yes, this location serves breakfast, lunch, and dinner.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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