Wendy's

4.0
1752 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1128 North Carbon, Marion, IL
62959, United States

Hours

Reviews

4.0
1,752 reviews
5 stars
825
4 stars
447
3 stars
257
2 stars
82
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions, particularly in the drive-thru.

Food Quality

The quality of food was inconsistent, with many complaints about cold items, incorrect orders, and unsanitary conditions.

Cleanliness

Multiple reviews highlighted poor cleanliness in the dining area and bathrooms, with some describing the location as filthy.

Staff Friendliness

Despite service issues, some customers noted friendly and helpful staff members, indicating a mix of positive and negative experiences.
  • BW
    Brandyn Wiseman
    Dec 28, 2025
    1.0
    If I could give zero stars I would! They completely messed up our order the first time forgot chili and a sandwich and the rest of the food was cold and old! I called up there and the manager said they would fix it. I left and came home the second time and they forgot a 4 piece nugget and a chicken sandwich still! And the patty from the second ordered looked old and dry (left over for their chili!) how hard is it to make food?
  • MC
    Megan Chamness
    Dec 26, 2025
    1.0
    8:20pm...only 2 people in the restaurant eating and nobody in drive thru. Disgusting lobby. Ketchup slung on a wall, half a burger under our table. Our ta ke was nasty...most of the tables had old food stuck on it...horrible. We ended up just leaving with out food
  • DB
    Doug Brooks
    Dec 7, 2025
    1.0
    I waited in the drive-thru line for 5 minutes. None of the cars ahead of me moved so I backed out of the lane and left. I never even made it to the spot where I could place my order.
  • KJ
    Kerry jo
    Nov 28, 2025
    5.0
    Ordered a burger with no cheese and yes it had cheese
  • KK
    King
    Nov 15, 2025
    5.0
    Mandy is always so nice! when she took my order, I already knew it would be a good experience

Frequently Asked Questions About Wendy's

Is Marion Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Marion, IL?

The drive-thru at Wendy's in Marion, IL is open daily from 6:30 AM to midnight.