Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, particularly in the drive-thru and curbside pickup.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food.
Food Quality
Several customers noted that food was often cold, stale, or not prepared as requested.
Staff Attitude
Feedback varied on staff friendliness, with some praising individual employees while others reported rudeness and poor management.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value for money.
RP
Robert Page
Oct 23, 2025
2.0
Wow, see anything missing? Petty! Drinks don't even have the game pieces...fries cold and stale..oh and Dr Pepper is not Coke...just saying... ugh!!!!
TB
Teresa Bradley
Oct 17, 2025
2.0
Ordered McDelivery, never received my food. Customer service refunded the order. Ordered on the app to pick up. At the drive thru, 2 people in the other lane were able to place their orders and we still hadn't been taken care of. Pulled around to that lane just so could get taken care. It's 9:30 on a Saturday night, the wait is ridiculous. Nothing fast about fast food here.
AW
Andrew Wilson
Oct 17, 2025
1.0
Ordered a deluxe mccrispy but they used a mcchicken patty for it :(
DR
Dawn Rogers
Oct 16, 2025
3.0
As busy as it was I should have not received cold fries. Cold sandwiches
SL
Spike Lasting
Oct 1, 2025
1.0
We ordered steak, but got sausage for breakfast. The store manager made it difficult, and out of her own way to compensate for the mix up, poor respects for a manager. The store was getting shipment at the time which made it difficult to get into the drive.