Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported receiving cold, stale, or poorly prepared food, with some mentioning that the food tasted old or burnt.
Service Issues
Many reviews highlighted poor customer service, including rude staff interactions, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and restrooms, with complaints about cleanliness in the play area as well.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good service, particularly highlighting individual employees who provided exceptional service.
Order Accuracy
A significant number of reviews mentioned issues with order accuracy, including missing items and incorrect food being served.
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tyler
Nov 15, 2025
3.0
i mean it’s fast food
RM
Rebecca Murphy
Oct 19, 2025
1.0
Unfortunately had a really poor food. My husband's biscuit and my English muffin were both crunchy and the sausage patty looked like it had sat out all night. Visited at 7:15 am, no good reason not to have fresh food.
UA
Unknown Ally
Oct 14, 2025
1.0
There was a rat running around while we waited for our food. Then we asked for a ranch packet after dealing with all of their machines being down and they said they'd have to charge us for it.
LR
Leon R
Oct 10, 2025
1.0
So today friday 10/10/25 decided to buy a happy meal for my daughter, Mc MDonalds is advertising the BTS KOREAN pop group on their store, so u get one of the BTS singers along with ur happy meal… well not today, today I got some plastic figure that resembles a worm… (no clue what that is) definitely a BTS singer like the one they advertise on their stores… obviously went back to complain about it, it was for my daughter, a little something since we dont get to spend a lot of money in toys , anyways, there was a black lady (for the way so rude she answered my question maybe the manager on duty) so this lady tells me they fun out of the BTS toys and all they have is green worms and basically she wont do anything about it, not even offered a refund… that in the eyes of the law is FALSE ADVERTISING.. had I know mcdonalds dont have the toy they so much advertise in the store I would have not bought the happy meal go begin with and chosen something else or spent mu money somewhere else, so very disappointed for the FALSE ADVERTISING and the poor customer service that just shrugged her shoulders and told me : nothing they can do even tou she said she knew they had run out if the BTS toys way before but basically she didnt care.. bad bad bad
RP
Robert Page
Oct 10, 2025
1.0
Never again....I ordered a double quarter pounder Dressed like a mac.....not hard to understand right?? Guess it is for them, I received my order and all they did was take a QP that was already made....squirted a little Mac sac and called it done. Wrong! It is not 'dressed like a mac'....ugh, not only that but fries are cold and stale... will never return
What are the operating hours of McDonald's drive-thru in Marion, IL?
The McDonald's drive-thru in Marion, IL is open daily from 5:00 AM to 11:00 PM.
Can I order McDonald's delivery in Marion, IL and when is it available?
Yes, delivery is available every day from 6:00 AM to 10:30 PM through McDonald's delivery service.
Does this McDonald's location offer mobile and contactless ordering options?
Yes, they provide mobile ordering, curbside pickup, same-day delivery, and no-contact delivery services.
What payment methods are accepted at McDonald's in Marion, IL?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's app to order food conveniently?
Yes, you can order via the McDonald's App available on iOS and Android platforms.
What amenities and services are available at McDonald's Marion, IL?
They offer drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where is McDonald's located in Marion, IL?
It's located at 2603 W Deyoung, Marion, IL 62959, USA.
What nearby lodging options are available close to McDonald's in Marion?
Super 8 and Super 8 by Wyndham Marion hotels are nearby for convenient lodging options.
Are there other food options near McDonald's in Marion, IL?
Yes, nearby options include Subway, Burger King, Mackie's Pizza, and Freddy's Frozen Custard & Steakburgers.
What nearby services can help travelers or locals visiting McDonald's Marion?
Nearby services include Pilot Travel Center for fueling and convenience, Vernell's Interstate Service for automotive needs, and Enterprise Rent-A-Car for travel rentals.