Brand Certified

Dairy Queen Grill & Chill

3.9

(390 reviews)

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Business Details

2200 W Main St, Marion, IL

62959-1166, United States

(618) 997-5180

https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

Drive-throughAvailable
[Free/Paid] wi-fiNot available
RestroomAvailable
Welcomes familiesAvailable
Kid friendlyAvailable

Location

Dairy Queen Grill & Chill

2200 W Main St, Marion, IL

62959-1166, United States

Get Directions

Reviews

3.9

390 reviews

5 stars

187

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food for being hot, fresh, and delicious, particularly the burgers and ice cream.

Service Issues

Several reviews highlighted long wait times, incorrect orders, and rude staff, indicating a need for improvement in service efficiency and customer interaction.

Cleanliness

Some customers noted that the restaurant was clean, while others reported dirty seating areas and unsanitary conditions.

Positive Staff Interactions

Despite some negative experiences, many customers appreciated friendly and polite staff, with specific mentions of helpful service.

Operational Challenges

Customers reported issues with the drive-thru operations, including being asked to park and wait for orders, leading to frustration.

RS
Randy Stockdale
Jan 21, 2026
5.0
GREAT FOOD & WONDERFUL ICE CREAM!!!
NM
Nathan Morgan
Oct 27, 2023
1.0
If sitting in a drive thru for a half hour for 2 small blizzards is your thing, this is the place to go. Not to mention, you’ll get to the speaker and wait 7 minutes for someone to take your order.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources

Certified March 01, 2026Yext Knowledge Graph

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