Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
701 reviews
5 stars
306
4 stars
155
3 stars
93
2 stars
49
1 star
98
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold or overcooked items, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and overflowing trash.
Customer Experience
Mixed feedback on customer interactions, with some praising friendly staff while others reported unprofessional behavior.
Order Accuracy
Frequent complaints about missing items or incorrect orders, leading to customer frustration.
- DGDan GraffOct 16, 20255.0It is one of two Dairy Queen in Marion. It's a typical Dairy Queen. The service is good. The place is clean. We have had ice-cream there dozens of times. It has always been good.
- JBJalynn BurklowOct 15, 20252.0I had just ordered a large fry and they were way over cooked they were crunchy and disgusting, my dog wouldn't even eat them
- MTMegan ThetfordSep 24, 20251.0Mopping the floor and handing me food and taking my card. The fries were ice coId like they were made this morning. It's 8pm! I couldn't even eat them. The sandwich had way too much ketchup on it. Nasty!!!! I wish I never stopped at this location. Fast food at its best.
- AHAvery HendersonSep 6, 20251.0Refused to make my order and said they weren’t making that drink anymore company policy I go back a week later and get it no problem worker seemed lazy and irritated.
- KNKarley NoelleSep 2, 20251.0Served ICE COLD food and instead of an apology, the manager emailed me back saying I shouldn’t have waited 30 days to complain. I sent an email the very first night about my food, it took her 30 days to get back to me! She didn’t care and never offered me anything still. I will NEVER buy food from here.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Marion, IL?
Dairy Queen Grill & Chill is open daily from 9:30 AM to 8:00 PM.
Does this Dairy Queen location have facilities for families and children?
Yes, it offers booster seats, high chairs, is family-friendly, welcomes children, and has wheelchair accessibility.
Can customers order online or through an app at Dairy Queen Grill & Chill?
Yes, customers can place orders online via their website or use the Dairy Queen app for exclusive deals and mobile ordering.
Is there seating available at Dairy Queen Grill & Chill?
Yes, the location has both indoor and outdoor seating available for customers.
Does Dairy Queen Grill & Chill offer a drive-thru service?
Yes, a drive-thru is available for convenient ordering and pickup.
What amenities does Dairy Queen Grill & Chill provide to enhance customer experience?
Amenities include free WiFi, restrooms, drive-thru, outdoor seating and mobile rewards.
What nearby places could customers visit before or after dining at Dairy Queen Grill & Chill?
Customers might visit Treasures of Old Antiques for shopping unique finds or Domino's Pizza if craving more dining options.
Where is the closest gas station to Dairy Queen Grill & Chill in Marion, IL?
The nearest gas station is Marion ZX, which is also a convenience and liquor store nearby.
Are there any health or dental services near Dairy Queen Grill & Chill?
Yes, nearby are Klein & Cook Orthodontics and Marion Dentures & Dental, both offering dental care services.