Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
705 reviews
5 stars
308
4 stars
157
3 stars
93
2 stars
49
1 star
98
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, including cold, overcooked, or improperly prepared items.
Cleanliness
Customers noted cleanliness issues, with some describing dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed their food, particularly the ice cream.
- CCCraig Courtaway3 days ago5.0Jericho was super sweet. Necest experience here ever. She is an asset.
- SHStephen HutchingsDec 6, 20255.0I'm not big on fast food, it's typically overpriced and the service is often horrible. Today, I took my lady to this DQ and was actually impressed. The $7 meal deal isn't unreasonable, the store was wonderfully clean, and the service was both friendly and accommodating. Although it's been over 35 years since I worked in fast food, I will never forget what a thankless job it can be. Kudos to this DQ for being a shining example of what excellent customer service and food service can be.
- JMJen MeltonNov 24, 20254.0Good food and ice cream. Server was nice. No major complaints.
- DGDan GraffOct 16, 20255.0It is one of two Dairy Queen in Marion. It's a typical Dairy Queen. The service is good. The place is clean. We have had ice-cream there dozens of times. It has always been good.
- JBJalynn BurklowOct 15, 20252.0I had just ordered a large fry and they were way over cooked they were crunchy and disgusting, my dog wouldn't even eat them
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Marion, IL?
Dairy Queen Grill & Chill is open daily from 9:30 AM to 8:00 PM.
Does this Dairy Queen location have facilities for families and children?
Yes, it offers booster seats, high chairs, is family-friendly, welcomes children, and has wheelchair accessibility.
Can customers order online or through an app at Dairy Queen Grill & Chill?
Yes, customers can place orders online via their website or use the Dairy Queen app for exclusive deals and mobile ordering.
Is there seating available at Dairy Queen Grill & Chill?
Yes, the location has both indoor and outdoor seating available for customers.
Does Dairy Queen Grill & Chill offer a drive-thru service?
Yes, a drive-thru is available for convenient ordering and pickup.
What amenities does Dairy Queen Grill & Chill provide to enhance customer experience?
Amenities include free WiFi, restrooms, drive-thru, outdoor seating and mobile rewards.
What nearby places could customers visit before or after dining at Dairy Queen Grill & Chill?
Customers might visit Treasures of Old Antiques for shopping unique finds or Domino's Pizza if craving more dining options.
Where is the closest gas station to Dairy Queen Grill & Chill in Marion, IL?
The nearest gas station is Marion ZX, which is also a convenience and liquor store nearby.
Are there any health or dental services near Dairy Queen Grill & Chill?
Yes, nearby are Klein & Cook Orthodontics and Marion Dentures & Dental, both offering dental care services.