Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
709 reviews
5 stars
313
4 stars
157
3 stars
93
2 stars
49
1 star
97
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
There were numerous complaints about food being served cold, overcooked, or not meeting expectations.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and overflowing trash.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed their food, particularly the ice cream.
KK
Kingcouchburner
Feb 25, 2026
5.0
Very clean, Nice staff
SB
Sarah B
Jan 17, 2026
5.0
Cheese curds are great $7.00 meal with Sunday is delicious.
CC
Craig Courtaway
Jan 9, 2026
5.0
Jericho was super sweet. Necest experience here ever. She is an asset.
SH
Stephen Hutchings
Dec 6, 2025
5.0
I'm not big on fast food, it's typically overpriced and the service is often horrible. Today, I took my lady to this DQ and was actually impressed. The $7 meal deal isn't unreasonable, the store was wonderfully clean, and the service was both friendly and accommodating. Although it's been over 35 years since I worked in fast food, I will never forget what a thankless job it can be. Kudos to this DQ for being a shining example of what excellent customer service and food service can be.
JM
Jen Melton
Nov 24, 2025
4.0
Good food and ice cream. Server was nice. No major complaints.
What are the operating hours of Dairy Queen Grill & Chill in Marion, IL?
Dairy Queen Grill & Chill is open daily from 9:30 AM to 8:00 PM.
Does this Dairy Queen location have facilities for families and children?
Yes, it offers booster seats, high chairs, is family-friendly, welcomes children, and has wheelchair accessibility.
Can customers order online or through an app at Dairy Queen Grill & Chill?
Yes, customers can place orders online via their website or use the Dairy Queen app for exclusive deals and mobile ordering.
Is there seating available at Dairy Queen Grill & Chill?
Yes, the location has both indoor and outdoor seating available for customers.
Does Dairy Queen Grill & Chill offer a drive-thru service?
Yes, a drive-thru is available for convenient ordering and pickup.
What amenities does Dairy Queen Grill & Chill provide to enhance customer experience?
Amenities include free WiFi, restrooms, drive-thru, outdoor seating and mobile rewards.
What nearby places could customers visit before or after dining at Dairy Queen Grill & Chill?
Customers might visit Treasures of Old Antiques for shopping unique finds or Domino's Pizza if craving more dining options.
Where is the closest gas station to Dairy Queen Grill & Chill in Marion, IL?
The nearest gas station is Marion ZX, which is also a convenience and liquor store nearby.
Are there any health or dental services near Dairy Queen Grill & Chill?
Yes, nearby are Klein & Cook Orthodontics and Marion Dentures & Dental, both offering dental care services.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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