Brand Certified
Chipotle Mexican Grill
3.2(217 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
2804 Joseph Cannon Way, Marion, IL
62959, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(618) 992-2597
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/il/marion/2804-joseph-cannon-way?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=5010
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Marion IL is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.2
217 reviews
5 stars
77
4 stars
32
3 stars
21
2 stars
29
1 star
58
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, overflowing trash, and a generally messy environment.
Service Quality
Customer experiences varied widely, with some praising friendly and efficient staff, while others reported rude service and poor order accuracy.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and tasty meals, while others complained about cold, bland, or improperly prepared food.
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and inadequate portion sizes.
- AEAe ElmJan 20, 20262.0Too much salt on everything!
- MSMichele SorensonJan 3, 20261.0I love chipotle, but this location is a no go. They had nothing available and what they did have available was old and gross. The workers all had headphones in and acted like I was inconveniencing them when I was there at 8. The rice was balled up and chicken was dry. Which they only gave me 6 measly pieces in my giant bowl. Smothered in runny warm sour cream that dripped all on the side of my bowl. I have never in my life thrown away food like this, but it was inedible. I threw away the whole bowl. Every table was covered in food with used napkins all over the place. Just based off of how it looked i should have known not to order. Avoid this location at all costs!!
- KMKate MileyJan 2, 20265.0Felt like Chick-fil-A type service & friendliness!
- JPJessica ParrDec 30, 20252.0Look: I love chipotle, but this location is trash. It's always a mess, the drink station is almost always dirty. The older female, I'd love to know her name, but you know: no name tag. Is AWFUL. I've gone here multiple times as it's the only location with in 2 hr from my new house and we keep thinking this time will be better. This women who works dinner usually :every single time I see her she is rude, and aggressive. She's added incorrect items when said NO, Shes adds it anyway, maybe out of habit. Then throws a fit throwing things when asked to start over. Maybe she should have better comprehension when working the line. Their portions are greatly smaller than any other location and the bins are usually dirty or half the items unavailable even mid day.
- SWSarah WalshDec 5, 20255.0Amazing experience! The staff was so friendly, fast, and on top of everything. They made my bowl perfectly and were incredibly kind the whole time.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Marion, IL serve?
Chipotle Mexican Grill in Marion, IL offers customizable Mexican-inspired menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in Marion, IL?
Chipotle is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Marion, IL?
It is located at 2804 Joseph Cannon Way in the Williamson sublocality of Marion, IL 62959.
How can I place an online order for Chipotle in Marion, IL?
You can order online at https://order.chipotle.com/ or using the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill in Marion, IL have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
How can I contact Chipotle Mexican Grill in Marion, IL?
You can contact them by phone at +1 618-992-2597 or email at il.5010.marion@chipotle.com.
What social media platforms is Chipotle Mexican Grill in Marion, IL active on?
They are active on Facebook, LinkedIn, Pinterest, Instagram, Twitter, and YouTube.
What are some nearby dining options around Chipotle in Marion, IL?
Nearby dining options include Raising Cane's Chicken Fingers, Popeyes Louisiana Kitchen, Panda Express, HomeTown Buffet, Smoothie King, Starbucks, and Taco Bell, offering a variety of fast food and casual dining choices.
Are there coffee shops near Chipotle Mexican Grill in Marion, IL?
Yes, nearby coffee shops include Starbucks, Dunkin', 7 Brew Coffee, and Smoothie King for smoothies and juices.
What other services are available near Chipotle Mexican Grill in Marion, IL?
Nearby services include Enterprise Rent-A-Car for vehicle rentals, Klein Orthodontics for dental care, First Mid Bank & Trust for banking, and Sam's Club Gas Station for fuel.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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