Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers expressed disappointment over the lack of bone-in chicken and a limited menu featuring only chicken tenders.
Customer Service
While many reviews praised the friendly and helpful staff, there were also reports of rude service and poor customer interactions.
Food Quality
Overall, the food received mixed reviews; some customers enjoyed the chicken and biscuits, while others reported issues with overcooked items and cleanliness.
Operational Hours
Several customers noted that the location is not open 24 hours as advertised, leading to frustration.
LL
Louie
4 days ago
1.0
I’m very disappointed with the service I experienced during my recent visit.
When I walked in, the cashier already seemed frustrated with another customer because he didn’t immediately come up after his name was called. The tone and attitude were noticeable. When it was my turn to order, I asked a simple question about the menu and was told to “look at the menu and you’ll see,” rather than being given a direct answer. The interaction felt dismissive and unprofessional.
After I sat down to eat, the restaurant became busy. I observed a noticeable difference in how certain customers were treated. A large group came in and was greeted warmly and assisted promptly. Meanwhile, I and another customer asked for refills and were ignored. I also witnessed a customer receive his food significantly later than people who ordered after him.
I understand that restaurants get busy and that employees can have stressful days. However, consistency in customer service is important. Every guest should be treated with the same level of respect and attentiveness.
The food itself has always been good, but service like this makes it difficult to want to return. I hope management takes this feedback seriously and addresses the professionalism and consistency of service at this location.
JJ
John J
Feb 25, 2026
1.0
Apparently this place doesn’t do bone in anymore
AW
Alfred Waller
Feb 19, 2026
5.0
Its great, only has boneless chicken and select sides, but still great
AA
Al
Feb 12, 2026
5.0
cashier gave me 4 homemade ranch free when I was going to pay for them! Give her a raise!
MD
Michael Duncan
Feb 1, 2026
5.0
The ladies working Saturday night were absolutely amazing, very very nice,food was delicious not the norm for the Bojangles I've visited before, they actually changed my entire opinion on the chain. I spent several hours at the truck stop, (in the restaurant)...
Eat dinner and caught up on some paperwork.
Not one time did I feel rushed or that I was in the way. Thank you ladies for making me feel welcome truly gave me something positive to take from Marion Illinois.
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the operating hours for Bojangles at 1900 The Hill Avenue, Marion, IL?
Bojangles is open 24 hours a day, seven days a week.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles offers takeout, delivery, and catering services.
What payment options are accepted at Bojangles?
Bojangles accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there seating available at Bojangles, and do they welcome families?
Yes, Bojangles has seating available, welcomes families, and offers a children's menu.
Can I order food from Bojangles using a mobile app?
Yes, you can order food using the Bojangles app available on both iOS and Android devices.
Does Bojangles serve breakfast items?
Yes, Bojangles serves breakfast along with lunch and dinner options.
What are some nearby points of interest around Bojangles in Marion, IL?
Nearby places include Love's Travel Stop gas station, IHOP breakfast and brunch restaurant, and Rehab Unlimited Marion physical therapy center.
If I'm visiting Bojangles, where can I find nearby automotive services?
Nearby automotive services include Speedco Truck Lube and Tires, Zeigler's Auto Body, Gregs Automotive, and CAT Scale gas station and automotive service.
Are there nearby lodging options if I want to stay near Bojangles in Marion, IL?
Yes, nearby lodging options include Econolodge In Marion and Econo Lodge Marion Illinois Slots, Spirits and Snacks.
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