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Arby's

4.2
(996 reviews)
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Business Details

1301 North Carbon Street., Marion, IL
62959, United States
(618) 997-5040
http://www.arbys.com/locations/us/il/marion/1301-north-carbon-street/store-99985
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1301 North Carbon Street., Marion, IL
62959, United States

Hours

Reviews

4.2
996 reviews
5 stars
530
4 stars
278
3 stars
119
2 stars
22
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the roast beef and gyros, but there were complaints about cold or stale food and incorrect orders.

Service Issues

Several reviews highlighted rude or inattentive staff, slow service, and incorrect orders, leading to a negative customer experience.

Cleanliness

The restaurant was noted for being clean, but there were concerns about unsanitary practices among staff during food preparation.

Operational Hours

Customers expressed frustration over inconsistent closing times and being turned away when the restaurant was supposed to be open.

Value for Money

Some customers felt the prices were high relative to portion sizes and food quality, while others believed the food was worth the cost.
  • XX
    Xehla
    Feb 17, 2026
    5.0
    Doni is such a wonderful lady! She's always so kind and helpful. She keeps the tables and floors clean and is always keeping busy when I come in. Never had a bad experience here!!
  • BR
    Ber Reg
    Dec 24, 2025
    5.0
    Wonderful food and service.
  • CB
    Chad Barron
    Nov 18, 2025
    2.0
    Rude
  • LC
    Libbey Clark
    Oct 30, 2025
    5.0
    Great food and got through the drive through super quick.
  • CC
    Carlos Castro
    Oct 29, 2025
    1.0
    Sucks when a restaurant's employees would rather sit on their rears and have conversations instead of serving customers. Remember we can hear you out front. Had to leave because no one wanted to work. Getting paid to do nothing. Smh Closing up at 8:45 when door states 10pm

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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