Arby's

4.2
995 reviews
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Business Details

1301 North Carbon Street., Marion, IL
62959, United States
(618) 997-5040
http://www.arbys.com/locations/us/il/marion/1301-north-carbon-street/store-99985
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1301 North Carbon Street., Marion, IL
62959, United States

Hours

Reviews

4.2
995 reviews
5 stars
528
4 stars
279
3 stars
118
2 stars
22
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some highlighting excellent interactions while others experienced disrespectful attitudes.

Food Quality

Feedback on food quality was varied; while many enjoyed the taste, there were complaints about cold food, incorrect orders, and declining standards.

Cleanliness

The restaurant was generally noted as clean, but there were instances of unsanitary conditions reported, particularly regarding food handling.

Operational Issues

Several reviews mentioned issues with staff availability, incorrect hours of operation, and problems with order accuracy.
  • BR
    Ber Reg
    Dec 24, 2025
    5.0
    Wonderful food and service.
  • CB
    Chad Barron
    Nov 18, 2025
    2.0
    Rude
  • LC
    Libbey Clark
    Oct 30, 2025
    5.0
    Great food and got through the drive through super quick.
  • CC
    Carlos Castro
    Oct 29, 2025
    1.0
    Sucks when a restaurant's employees would rather sit on their rears and have conversations instead of serving customers. Remember we can hear you out front. Had to leave because no one wanted to work. Getting paid to do nothing. Smh Closing up at 8:45 when door states 10pm
  • JV
    Jason Vaught
    Oct 27, 2025
    5.0
    Good food quick service