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Dunkin' Zero
Brand Certified

Dunkin'

3.2
(171 reviews)

Business Details

(815) 596-2095
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Marengo, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
20009 East Grant Highway, Marengo, IL
60152, United States

Hours

Reviews

3.2
171 reviews
5 stars
78
4 stars
13
3 stars
11
2 stars
9
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and frequent order mistakes.

Product Availability

Customers frequently noted that the store was out of various items, including donuts and coffee.

Cleanliness and Environment

The location is generally described as clean and well-organized, with some positive remarks about the atmosphere.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and inconsistent drink preparation.

Staff Attitude

While some staff were praised for being friendly, many reviews mentioned a lack of professionalism and negative attitudes from employees.
  • MC
    Mariah Carbajal
    Jan 17, 2026
    5.0
    I don’t know where this Dunkin has such bad reviews. I come here all the time in the morning, especially weekends and I’m in and out through the drive-through I had maybe two times last year that they messed up on my drink. But the second time they did it, they remade it and it tasted how I wanted it to taste like which everyone makes mistakes. But other than that, they made my drink the way I want it the way I asked for every single time and they are really nice people.
  • LT
    Lisa Trainor
    Dec 13, 2025
    1.0
    Terrible, they are out of donuts at 4:30 pm with the exception of a couple of chocolate frosted and the donuts that cost more. 👇
  • SM
    Sandra Meza
    Nov 1, 2025
    1.0
    Not even a 1. We stop every weekend on a Saturday and it's always the same thing. Same order as a walk-in. They always get it wrong! They don't care for their customers and they have no customer service skills. Not even acknowledge you are there. Each time we have to go back to get the order fixed. What is this? Whomever franchises this place should check on these employees. No more! Lost us!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Marengo, IL?

Dunkin' in Marengo, IL operates daily from 4:00 AM to 8:00 PM.

Does Dunkin' in Marengo offer delivery and curbside pickup services?

Dunkin' in Marengo offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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