Wendy's

3.5
751 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
935 West Jackson Avenue, Macomb, IL
61455, United States

Hours

Reviews

3.5
751 reviews
5 stars
249
4 stars
208
3 stars
114
2 stars
67
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, with some stating they waited over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail.

Cleanliness

Numerous customers noted that the restaurant was dirty, with unclean tables and floors.

Food Quality

Feedback on food quality was mixed, with several customers mentioning cold or poorly prepared items.

Staff Attitude

While some reviews praised friendly staff, others reported rude behavior and poor customer service.
  • AD
    alex doingmyparttohelptheplanet
    Nov 2, 2025
    1.0
    Ordered 6 burgers with extra pickles and onions got Six burgers with nothing on them and since it was the delivery wasn't able to go back to get the order remade it was a $30 order, and all the offered was to take my name down.And we make the burgers of which we'll see if that actually happens , I'll leave you guys an update.
  • HW
    heather walters
    Sep 25, 2025
    1.0
    I just went threw the drive thrue and my meat wasnt fully. Cooked was asked to pull up to wait on my fries for 5 to 10 mins when it takes 3 1/2 mins at 350 degrees to cook fries needless to say my fries where cold and not fully cooked it took 3 phones to get Cedric clark to answer to tell me to bring back my food i told him i was from out town he said well whenever you come back bring it very rude will not ever eat their again didnt give me my recipient and gave me the wrong change shorted me
  • DD
    Darkly_Inclined
    Aug 31, 2025
    1.0
    Extremely poor and slow service, I should not have to wait 40 mins for a sandwich and fries
  • DM
    Diego Armando Mejias Milanes
    Aug 21, 2025
    1.0
    Poor attention at night, it seems that they do not want to work.
  • CC
    Caleb Christophel
    Aug 14, 2025
    1.0
    I ordered in the Wendy’s app to this location was not in the same area at the time as I am currently 3 hours away and I tried to cancel my order, They confirmed that I picked up the order and are not answering the phone so I am currently wondering how am I to go about a refund because it seems like at this location nobody cares

Frequently Asked Questions About Wendy's

Is Macomb Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.