Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Customer Service
Feedback indicated a lack of professionalism and rudeness from staff, contributing to a negative dining experience.
Food Quality
Several customers complained about cold or poorly prepared food, including undercooked items and unsatisfactory fries.
Cleanliness
The dining area and bathrooms were frequently described as dirty and poorly maintained.
AT
Ann Thompson
Dec 24, 2025
5.0
Very quick
EH
Emmet Hall
Dec 24, 2025
3.0
It's okay nothing super special service is very slow most of the time but at least it's quiet inside
AH
Audrina Hoke
Dec 15, 2025
1.0
so so so slow never have anything always running out of stuff, terrible customer service, rude.
SM
Suzy Moore
Dec 13, 2025
2.0
Disgusting!⁹
RH
Robert Hope
Nov 16, 2025
1.0
Awful experience. Ordered via drive thru, small simple order and store was not busy. Took far longer than should have to receive food, when we did the food was cold and stale. Went in to request a fresh remake. The woman who assisted us was extremely rude and gave us an “annoyed” glare even though we were very polite and patient considering the circumstances.
There were maybe 3 other people in line waiting for a significant of time for service and were visibly upset, multiple people walked out without even getting a greeting let alone served. Awful customer service.
What are the operating hours of McDonald's in Macomb, IL?
McDonald's in Macomb, IL is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Friday and Saturday.
Does this McDonald's location offer drive-thru services, and what are its hours?
Yes, the Macomb McDonald's has a drive-thru open daily from 5:00 AM to midnight, except on Friday and Saturday when it stays open until 1:00 AM.
Can I get delivery from this McDonald's, and when is delivery available?
Delivery is available every day from 5:00 AM to midnight at this McDonald's location.
What payment methods are accepted at McDonald's in Macomb?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app for placing orders at this McDonald's?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup is available as part of their pickup and delivery services.
Where is McDonald's located in Macomb, IL?
This McDonald's is located at 625 W Jackson St, Macomb, IL 61455, United States.
What are some nearby food options around McDonald's on W Jackson St?
Nearby food options include Yummy Chen's (Chinese and Asian cuisine), Subway (sandwiches), Little Caesars Pizza, Dunkin' (coffee and donuts), Taco Bell, and Jimmy John's (sandwich shop).
Are there any nearby amenities that customers might visit before or after McDonald's?
Customers can visit nearby amenities such as Discount Furniture and Bedding, The Attic II for home furnishings, or use the Waterworks Car Wash-West and Apollo Coin Laundry services nearby.
What financial services are conveniently located near this McDonald's?
Nearby financial services include MidAmerica National Bank and United Community Bank, both offering ATM services.