McDonald's

3.1
946 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
625 W Jackson St, Macomb, IL
61455, United States

Hours

Reviews

3.1
946 reviews
5 stars
252
4 stars
181
3 stars
189
2 stars
86
1 star
238

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Customer Service

Feedback indicated a lack of professionalism and rudeness from staff, contributing to a negative dining experience.

Food Quality

Several customers complained about cold or poorly prepared food, including undercooked items and unsatisfactory fries.

Cleanliness

The dining area and bathrooms were frequently described as dirty and poorly maintained.
  • AT
    Ann Thompson
    Dec 24, 2025
    5.0
    Very quick
  • EH
    Emmet Hall
    Dec 24, 2025
    3.0
    It's okay nothing super special service is very slow most of the time but at least it's quiet inside
  • AH
    Audrina Hoke
    Dec 15, 2025
    1.0
    so so so slow never have anything always running out of stuff, terrible customer service, rude.
  • SM
    Suzy Moore
    Dec 13, 2025
    2.0
    Disgusting!⁹
  • RH
    Robert Hope
    Nov 16, 2025
    1.0
    Awful experience. Ordered via drive thru, small simple order and store was not busy. Took far longer than should have to receive food, when we did the food was cold and stale. Went in to request a fresh remake. The woman who assisted us was extremely rude and gave us an “annoyed” glare even though we were very polite and patient considering the circumstances. There were maybe 3 other people in line waiting for a significant of time for service and were visibly upset, multiple people walked out without even getting a greeting let alone served. Awful customer service.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Macomb, IL?

McDonald's in Macomb, IL is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Friday and Saturday.

Does this McDonald's location offer drive-thru services, and what are its hours?

Yes, the Macomb McDonald's has a drive-thru open daily from 5:00 AM to midnight, except on Friday and Saturday when it stays open until 1:00 AM.