McDonald's

3.5
664 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
105 S Prairie St, Macomb, IL
61455, United States

Hours

Reviews

3.5
664 reviews
5 stars
222
4 stars
156
3 stars
116
2 stars
62
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unhelpful staff, with several instances of poor customer service and long wait times.

Food Quality

Food quality was inconsistent, with complaints about cold, improperly prepared items, and issues with cleanliness.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.

Speed of Service

Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported.

Employee Behavior

Several reviews mentioned unprofessional behavior from employees, including a lack of basic customer service skills.
  • AS
    Avery Squire
    Sep 27, 2025
    4.0
    Good food the fries needed salt on them
  • BS
    Brynlee Squire
    Sep 27, 2025
    4.0
    Got a double cheeseburger with extra onions, and I definitely got extra onions! The fries weren't as salty as I would've hoped, but otherwise ok.
  • KF
    Kinsley Foshe
    Sep 14, 2025
    1.0
    Friday night I went through drive thru and encountered and employee that I assume was new in drive thru. She was struggling with my order but I was patient. A manager I can only assume he was proceeded to get on the speaker and rudely try to correct me about my order. I was nice and didn’t respond. I then get to the window and the lady says I thought you were a teenager. Excuse me? I got to the next window to get my food and rudely had my food shoved at me. I had to catch my shake so it didn’t drop. If your workers hate their job that much maybe they should get new ones because the constant nasty attitudes when people come through drive thru get old!
  • NF
    Noah Finley
    Aug 27, 2025
    1.0
    Was trying to talk to a manager but she kept hanging up the phone on me 3 times. Literally just wanted to ask about a job application. Rude as hell
  • MP
    Maureen Pline
    Aug 3, 2025
    5.0
    I take my 3 year old grandson here for lunch. We both love the chicken nuggets and fries. We also appreciate the helpful and friendly staff. Can't go wrong with McDonalds!

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's Macomb, IL location?

The restaurant is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

Does the McDonald's at 105 S Prairie St offer drive-thru service?

Yes, the drive-thru is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.