Jimmy John's

4.0
218 reviews

About

Sandwich Restaurant

Location

Jimmy John's
821 W Jackson St, Macomb, IL
61455, United States

Hours

Reviews

4.0
218 reviews
5 stars
115
4 stars
49
3 stars
15
2 stars
17
1 star
22

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for orders, both for pickup and delivery, with some experiencing incorrect orders or missing items.

Food Quality

There were mixed reviews on food quality, with some customers praising the freshness and taste, while others complained about poorly made sandwiches and inconsistent portion sizes.

Cleanliness

While some customers noted cleanliness in the restaurant, others mentioned dirty conditions and unprofessional behavior from staff.

Customer Experience

Several reviews highlighted friendly staff and good service, but there were also complaints about rude interactions and lack of attention to customer needs.
  • JR
    John Riddle
    Nov 14, 2025
    1.0
    I ordered the roast beef cheddar. They put so much horseradish on it that I could stand it. I had to scrape off the horseradish the lettuce, the tomato completely ruining the sandwich. This is the second time I've been there both times. I was unhappy. Making a stressful bad day, even worse.
  • DC
    Derek Carter
    Aug 30, 2025
    1.0
    Always waiting long periods of time for pick up while the employees cuss and yell while making my sandwich. This last time I watched saliva fly from their mouths all over my food. I counted multiple times they stopped making my sandwich to talk to each other and throw bread and food at each other. Never going back.
  • TH
    Tracie Howell
    Aug 12, 2025
    3.0
    The bread was tough and not much fixings so you are basically eating bread.