Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Macomb, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed; while some customers praise friendly staff, many report rude service and incompetence.
Order Accuracy
Numerous complaints about incorrect orders and items being out of stock, leading to customer dissatisfaction.
Food Quality
Many customers express disappointment with the quality of food, including stale donuts and poorly prepared sandwiches.
Speed of Service
Several reviews highlight slow service, particularly during busy times, causing frustration among customers.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and with food presentation.
SS
Samantha Snyder
6 days ago
1.0
Customer service was absolute garbage…they need people in there that actually kinda like their job…they also like to park sideways in the front parking taking up multiple spaces up, which should be left for the customers, not the employees.
KT
King Family Trust
Nov 30, 2025
1.0
No one took our order, then after ordering the wrong item from the automated screen, no one knew how to ring up the actually item requested. I have ordered this same item from other dunkin stores, and they even told me it was possible. All very incompetent.
JN
Jennifer Navarro
Nov 6, 2025
5.0
Clean. Friendly service 😊
RA
Rachel Anderson
Nov 2, 2025
5.0
I’m here frequently! Everyone’s friendly and my order is always spot on! A large strawberry refresher with green tea, four liquid sugar and of course I have to have snackin bacon.
DW
Donald Wynn
Oct 7, 2025
5.0
Service was good.staff worked well together, friendly.
What are the regular operating hours of Dunkin' in Macomb, IL?
Dunkin' in Macomb, IL is open daily from 5:00 AM to 9:00 PM.
Does Dunkin' in Macomb offer delivery and pickup services?
Yes, Dunkin' provides both delivery and curbside pickup services.
What holiday drinks are available at Dunkin' in Macomb?
During the holiday season, Dunkin' features the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead at Dunkin' in Macomb using a mobile app?
Yes, you can order ahead with the Dunkin' mobile app for a fast grab-and-go experience. The app is available on both iOS and Android platforms.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals.
What are the specialties at Dunkin' Macomb?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at this Dunkin' location?
Yes, the Dunkin' in Macomb has a drive-thru service for your convenience.
What are some nearby places to Dunkin' Macomb that customers might visit?
Nearby places include Baskin Robbins for ice cream and bakery treats, Jackson Street Pub for dining and drinks, and WIU School of Graduate Studies for education and campus visits.
How can customers use nearby transit or landmarks to find Dunkin' in Macomb?
Customers can use landmarks like the WIU School of Graduate Studies and popular spots such as Baskin Robbins and Jackson Street Pub to help locate Dunkin'. These well-known establishments make it easier to find the coffee shop in the McDonough area.
Are there other fast food or coffee options nearby Dunkin' Macomb?
Yes, nearby options include Jimmy John's sandwich shop, Dairy Queen ice cream and fast food, Wendy’s fast food restaurant, and McDonald's for burgers and fast dining.