Burger King

3.6
495 reviews

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 1701 East Jackson St. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Macomb, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Burger King
1701 East Jackson St, Macomb, IL
61455, United States

Hours

Reviews

3.6
495 reviews
5 stars
187
4 stars
120
3 stars
73
2 stars
39
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, understaffing, and poor service, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, incorrect, or poorly prepared items.

Staff Attitude

Feedback varied on staff demeanor, with some praising friendly service while others noted rudeness and lack of professionalism.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions, indicating a need for better cleanliness standards.

Management Concerns

Customers expressed a desire for improved management and staffing to enhance overall service and operational efficiency.
  • KK
    Kate
    Dec 24, 2025
    3.0
    Food was hot and fresh but I didn’t like how they had the menu screen off, I’m guessing they were hoping people would think they were closed even though they were still open for another hour. Another thing I didn’t like was the girls attitude working the window she seemed like she hated her life and was rushing through the order and acting annoyed.
  • GP
    Gene Peters
    Nov 30, 2025
    1.0
    What a joke this place has become. We eat there about once every two years and the service has gotten terrible. Tonight we stod for ten minutes and they didn't even take our order they said they were under staffed and we'd just have to wait. The i guess was the manager was making sandwiches and said we'll just have to be patient. I asked if she'd like me to leave and she said we're under staffed and it would be awhile. So my wife and I left as well as the couple waiting behind us! This place really needs a new manager and some staff that knows what they're doing! The owner should be told and some changes need to be made!
  • MR
    Mike Richardson
    Nov 30, 2025
    1.0
    We was second set people and the people before us was there 10 mins we was there t mins and only three workers and when first couple asked if they wanted them to leave the lady said she was only sandwich maker and one girl only one taking orders and the other was training but only opening bags she said it all with attitude so we all left was not busy at all one in drive thru really sad now every customer left now they can train girl to open bags and how watch customers walk out go other places
  • BM
    Brian Mccombs
    Oct 27, 2025
    3.0
    Our server who took our order was very nice woman. The food however was messed up and we had to go back inside to correct the problems. Also the wait time was forver...especially being that there was little to no people there.
  • MS
    Mike Seymore
    Sep 22, 2025
    3.0
    Not sure maybe understaffed took long time to get waited on took a long time to get food tables were dirty floor was sticky Not sure for the reason but was almost $11 for a burger and fries

Frequently Asked Questions About Burger King

I would like to check the balance of my Crown Card

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I would like to apply to a position at Burger King. How can I do this?

We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator