Location.com logo
Brand Certified

Arby's

3.9
(400 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1614 East Jackson Street, Macomb, IL
61455, United States

Hours

Reviews

3.9
400 reviews
5 stars
181
4 stars
107
3 stars
39
2 stars
24
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and incorrect orders, leading to frustration.

Food Quality

Mixed reviews on food quality, with some praising specific items while others noted cold or poorly prepared meals.

Cleanliness

The restaurant was often described as clean, but some customers noted issues with cleanliness in the dining area.

Staff Attitude

While many customers appreciated friendly staff, there were complaints about rude service from certain employees.
  • AW
    Amy Wessel
    Feb 9, 2026
    1.0
    It took forever for the guy to get my order straight. I left and realized they forgot to put part of the order in the bag. I live 30 minutes away too.
  • AA
    Anon
    Dec 17, 2025
    2.0
    Look man, the Ruben is NOT a Ruben. Honestly the worst sourkraut I've ever had. Service was on point for being busy, I'll give yall that. But Arby's corporate, yall need to step your game up before yall go under. This was just awful 😖
  • VW
    Vicki Wilcox
    Oct 17, 2025
    2.0
    Ordered online. Out of two items, replaced with substitutions that we do not like and will not eat. No refund offered.
  • HW
    heather walters
    Sep 25, 2025
    5.0
    Very kind people polite and respectful
  • LW
    Lisa “Lw” Watkins
    Jan 19, 2025
    1.0
    They forget peoples food they order all the time

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others