Arby's

3.9
398 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1614 E. Jackson St., Macomb, IL
61455, United States

Hours

Reviews

3.9
398 reviews
5 stars
180
4 stars
107
3 stars
39
2 stars
24
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing long wait times and poor order accuracy, while others praised friendly and helpful staff.

Food Quality

Feedback on food quality was mixed; some enjoyed the meals while others found them cold, poorly prepared, or not as expected.

Cleanliness

The restaurant was often noted for being clean, although there were instances where the dining area was not well maintained.

Customer Experience

Several customers highlighted positive interactions with staff, but there were also complaints about rude service and unprofessional behavior from some employees.
  • AA
    Anon
    Dec 17, 2025
    2.0
    Look man, the Ruben is NOT a Ruben. Honestly the worst sourkraut I've ever had. Service was on point for being busy, I'll give yall that. But Arby's corporate, yall need to step your game up before yall go under. This was just awful 😖
  • VW
    Vicki Wilcox
    Oct 17, 2025
    2.0
    Ordered online. Out of two items, replaced with substitutions that we do not like and will not eat. No refund offered.
  • HW
    heather walters
    Sep 25, 2025
    5.0
    Very kind people polite and respectful
  • PW
    Patricia Wilson (P. Wilson)
    Sep 6, 2025
    5.0
    Always clean and friendly
  • TG
    Tony Graybill
    Sep 4, 2025
    1.0
    Been here 40 minutes no food. They are only working on drive through orders asked how much longer they said it's going to be a while. We are the only people inside.