Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Tropical Smoothie Cafe
10083 North 2nd Street, Machesney Park, IL
61115, United States
Hours
Reviews
4.6
220 reviews
5 stars
184
4 stars
14
3 stars
6
2 stars
9
1 star
7
What are people saying?
AI-generated from recent customer reviews
Smoothie Quality
Customers consistently praised the deliciousness and variety of smoothies offered, with many stating they are the best they've ever had.
Customer Service
The staff received mixed reviews; while many customers highlighted friendly and helpful service, some reported rude behavior and inconsistent experiences.
Pricing Concerns
Several reviews mentioned that smoothies and food items are perceived as expensive, with some customers feeling that portion sizes have decreased while prices have increased.
Order Accuracy
There were complaints about order accuracy, particularly with online orders and food items, leading to frustration among some customers.
Atmosphere
The cafe is described as having a pleasant and inviting atmosphere, with a beachy vibe that many customers enjoy.
- JAJace ArmstrongNov 16, 20255.0Amazing service ordered a Bahama Mama smoothie, just with cranberries in it, Chloe had taken my order, and Kai did an amazing job with making it! You guys are awesome!
- ANAlyssa NobleNov 15, 20252.0No one Greeted us when we came in. They all just kept doing their own thing or helped the drive thru. 3 employees and we sat at the counter waiting for any to knowledges us for 5 minutes!! So rude.
- MKMaya KeyNov 14, 20255.0Absolutely love this location and the crew! Even when they're swamped, they make the orders correctly, continue to smile, and never get angry! I highly recommend this location. The staff is friendly, the service is speedy, and overall, the environment is fantastic. My favorite smoothie place in town
- SBShawna BeyerNov 7, 20251.0I always have nothing but issues with this place. They have the best smoothies, the best food, but the people working for them always mess up. Today’s incident: I went there for a flatbread and a free smoothie for fan fest week. I had her scan my code for free smoothie for fan fest. She asked me if I wanted to use my points. I said, you shouldn’t have to touch my points because it’s a reward for all members for fan fest. Has nothing to do with points. So I continue to pay and leave and 2 hours later, check my app, and what do I see? She used my fricken points. 1200 points to get that free smoothie when I specifically told her NOT to. So be careful when it comes to paying/using the app, etc. not ok. In my eyes, that is stealing from me. And of fricken course, the one time I don’t ask for my receipt and pay cash. So I call and of course, they can’t do anything. Very annoyed.
- LMLeigh MuellerNov 3, 20255.0Today was my second visit to Tropical Smoothie Cafe. I ordered two of their large fruit smoothies and they were delicious! They have options for diabetics as well as many different types of smoothies using both fruits and vegetables. The atmosphere is beachy, as this business was first started on a beach! The prices are reasonable. They also have food offerings which look very tasty!
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe?
The cafe is open for dine-in from 7:00 AM to 10:00 PM Monday through Friday, 8:00 AM to 10:00 PM on Saturday, and 9:00 AM to 9:00 PM on Sunday.
Is there a drive-through available at Tropical Smoothie Cafe and what are its hours?
Yes, the drive-through is available from 7:00 AM to 9:00 PM Monday through Friday, and from 8:00 AM to 9:00 PM on weekends.
Can I order pickup or delivery from Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What payment methods does Tropical Smoothie Cafe accept?
The cafe accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
What type of attire is recommended when visiting Tropical Smoothie Cafe?
The recommended attire is casual.
Are there any options for healthy or special diets at Tropical Smoothie Cafe?
Yes, they offer options including vegan, gluten-free, low-carb, and healthy meals such as smoothies, wraps, salads, and bowls.
What are some nearby places I can visit before or after my meal at Tropical Smoothie Cafe?
Nearby places to visit include Bed Bath & Beyond for shopping, Anytime Fitness or D1 Training Rockford for workouts, and local dining spots like Olive Kitchen & Cocktails or Onyx Bar & Grill.
Is Tropical Smoothie Cafe located near any fitness centers for a convenient post-workout meal?
Yes, Tropical Smoothie Cafe is close to Anytime Fitness and D1 Training Rockford, making it convenient to grab a healthy smoothie or meal after your workout.
Are there shopping centers near Tropical Smoothie Cafe where I can shop along with dining?
Yes, Machesney Crossing shopping center is nearby, along with stores like Bed Bath & Beyond, T.J.Maxx, and Ross Dress for Less, combining shopping and dining experiences.