Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1297 West Lane Rd. in Machesney Park. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
730 reviews
5 stars
317
4 stars
175
3 stars
92
2 stars
33
1 star
113
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, stale, or poorly prepared food, with several mentioning issues like hard chalupa shells and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times, particularly in the drive-thru.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and floors, contributing to a negative dining experience.
Mixed Experiences
While some customers praised the food and service, many others expressed dissatisfaction, indicating a lack of consistency in quality and service.
Management Concerns
Reviews pointed to poor management practices, including staff attitudes and operational inefficiencies, leading to a frustrating experience for customers.
- DGDes G1 day ago1.0Well I ordered a chalupa meal asked for a soft taco bc I can barely eat anything crunchy... When I got my good the Chalupa was hard as heck I couldn't even eat it and the taco was crunchy... This is NOT the first time my orders have been messed up I figured to give them a chance NEVER AGAIN!!!!! ONLY THING RIGHT WAS THE DRINKS
- JMJames MarshallOct 11, 20251.0I got the steak quesadilla tonight which has no lettuce to begin with so I didn’t think I had to worry about it since I really don’t like lettuce. However I was honestly surprised of the amount of lettuce it had in it… I’d understand maybe a piece of lettuce fell in there accidentally, but there was atleast 5 pieces in it and it doesn’t even have lettuce on the menu. Couldn’t even finish my meal because I was worried what else I would find. I’ll definitely be going to a different location next time.
- LLLeticiaOct 4, 20255.0friendly
- TTTinaSep 22, 20251.0It was horrible, I was of course starving because I hadn't eaten all day and been out doing Uber eats so I order the chalupa meal and the beef was cold in the taco and the chicken was cold in the chalupas and the chalupas shells were so hard and dry and disgusting like they been sitting there all day. So I wasted my my money on one of the most expensive meals and ended up with garbage instead. 1st and last time I'll be going to the taco Bell on West lane.
- HWHeather WilcoxAug 22, 20254.0Gave me wrong food
Frequently Asked Questions About Taco Bell
Where is Taco Bell located in Machesney Park?
Taco Bell is located at 1297 West Lane Rd., Machesney Park, IL 61115.
What are the operating hours for the Taco Bell drive-through?
The drive-through is open daily from 7:00 AM to 4:00 AM.
What payment methods does Taco Bell accept?
Taco Bell accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Taco Bell offer online ordering and delivery services?
Yes, you can order online or via the mobile app for pickup or delivery.
What kind of food and specialties can I expect at this Taco Bell location?
They offer tacos, burritos, combos, Dollar Cravings, and breakfast items.
Is this Taco Bell location family-friendly and does it have seating?
Yes, the restaurant welcomes families and provides seating for dine-in customers.
Are there any nearby restaurants where I could grab additional meal options?
Yes, nearby restaurants include Noodles & Company and Chipotle Mexican Grill, both offering a variety of dishes if you want to explore other dining choices.
What nearby stores can I visit for shopping or services after dining at Taco Bell?
You can visit Kay Jewelers for jewelry, Maurices or rue21 for clothing, and Ulta Beauty for cosmetics and hair supplies, all located nearby.
Are there any nearby salons or spas if I'm looking to relax after my meal?
Yes, nearby options include Cost Cutters, Golden Aura Hair & Spa, R&K Hair by Kimberly Lungo, and Nails For You for hair and beauty services.
Is there a nearby coffee shop where I can grab a coffee before or after visiting Taco Bell?
Yes, there is a Starbucks nearby where you can enjoy coffee and other beverages before or after your Taco Bell visit.