CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Machesney Park is here with warmth and welcome. Panera Bread. Food as it should be.
Customers appreciate the taste of the food, especially soups and sandwiches, but many express disappointment over inconsistencies and quality issues, such as stale bread and missing ingredients.
Customer Service
While some reviews highlight exceptional service and friendly staff, others report poor customer service experiences, including rude interactions and long wait times.
Pricing
Many customers find the prices to be high relative to portion sizes and quality, leading to mixed feelings about the value for money.
Cleanliness
Several reviews mention cleanliness issues in the restaurant, particularly in the bathrooms and dining area, indicating a need for better maintenance.
TD
Timothy Dennis
Dec 28, 2025
5.0
Really expensive but great food
SM
Steve Moore
Dec 23, 2025
5.0
Just love there soups and sandwich deals 😋
JH
Jennifer Hockema
Nov 20, 2025
5.0
I was delighted to find the Black Bean soup! Finally, something that is gf and df! Thank you! It was delicious - and lots of beans!
RM
Ricky Miller
Nov 10, 2025
5.0
Monica might be the nicest most professional person I've ever dealt with in a restaurant