Jimmy John's

4.1

279 reviews

Business Details

Sandwich Restaurant

Jimmy John's

10121 N Second St, Machesney Park, IL

61115, United States

Monday10:00 AM - 9:00 PM

Tuesday10:00 AM - 9:00 PM

Wednesday10:00 AM - 9:00 PM

Thursday10:00 AM - 9:00 PM

Friday10:00 AM - 9:00 PM

Saturday10:00 AM - 9:00 PM

Sunday10:00 AM - 9:00 PM

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4.1

279 reviews

5 stars

155

4 stars

3 stars

2 stars

1 star

AI-generated from recent customer reviews

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior.

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Inconsistent service speed; some customers experienced fast service while others reported long wait times.

Generally positive feedback on food quality, but some customers noted issues with freshness and preparation.

RG
Ryan Garrison
Nov 13, 2025
5.0
Staff is very friendly and took great pride in their work. Great experience
DH
Dale Hegbom
Nov 10, 2025
5.0
Very fast creation. Portions were true as always.
RM
Rich Meyer
Sep 26, 2025
5.0
Thank you. Ordered Lunch for 20 by phone. Order-taker was great. Delivery was early and the driver was very helpful.
TI
Tami Ignjatic
Aug 24, 2023
5.0
Excellent service! Delicious Cuban sandwich
TS
Thomas Schmeling
Jun 26, 2018
4.0
It was freaky fast