Brand Certified
Arby's
4.1(504 reviews)
Certified by Arby's • Feb 22, 2026
Business Details
10141 N 2nd St, Machesney Park, IL
61115, United States
Certified by Arby's • Feb 22, 2026
(815) 636-2534
Certified by Arby's • Feb 22, 2026
http://www.arbys.com/locations/us/il/machesney-park/10141-n-2nd-st/store-6874
Certified by Arby's • Feb 22, 2026
About
Certified by Arby's • Feb 22, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Feb 22, 2026
Hours
Certified by Arby's • Feb 22, 2026
Reviews
4.1
504 reviews
5 stars
238
4 stars
143
3 stars
86
2 stars
15
1 star
22
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for being fresh and delicious, particularly highlighting items like the beef and cheddar, fish sandwich, and chicken nuggets.
Service Issues
Several reviews noted inconsistent service, with complaints about slow drive-thru times, incorrect orders, and rude staff in some instances.
Cleanliness
Many customers appreciated the cleanliness of the restaurant, with specific mentions of the dining area and overall hygiene.
Pricing Concerns
Some customers felt the food was overpriced, especially in relation to the quality or portion sizes.
Customer Experience
While many reviews highlighted friendly staff and good service, there were notable complaints about order accuracy and staff attitudes.
- CCchrisJan 15, 20265.0Always serves amazing food. They great you at the window like you are family.
- JCJohn ColyottNov 4, 20252.0I placed an order online thinking it should be ready in the 10 minutes. It takes me to drive there instead I ended up waiting an extra 10 minutes because they didn’t have it ready at all no service from the employees they just set the bag on the counter and walked away once it was finally done.
- LDLyn DupinSep 16, 20255.0Food is pricey but still good
- DDDAVIS PAINTING& DECKCAREDec 7, 20195.0Good food!! Great service!!
Brand Certified Facts from Arby's
Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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