Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,695 reviews
5 stars
798
4 stars
416
3 stars
212
2 stars
94
1 star
175
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Feedback on food quality was mixed, with some customers receiving cold or undercooked items, while others praised the freshness of their meals.
Staff Attitude
Several reviews highlighted rude or unhelpful staff, contributing to a negative dining experience.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting dirty tables and bathrooms.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, praising friendly staff and good food.
- MMMeganOct 14, 20253.0Good was lukewarm at best after one prison attempted to bag up to-go orders out for sat finished and waiting to be bagged as the staff on the back were on their phones. Luckily, one employed jumped in to assists bagging our order and gathering drinks
- ADAnthony DunaganOct 4, 20255.0Somber
- BSbarb sokSep 28, 20251.0I have ordered few things, was never given a receipt, after driving away and actually looking in my bag I realized they did not give me one item I have ordered chicken sandwich. Without receipt in a bag I can't tell if they charged me for it( I bet they did, since it a robot taking orders, so no miss on order) obviously someone completing order forgot, intentionally or not. Not going to find out now, but will be looking now closely. The person at the window giving me my food it's s young man with glasses and long pony tail.
- ZZZiggySep 21, 20251.0God I don’t like coming to this location. My little girl doesn’t like Wendy’s. Except for the frosty. So she asked for the Friday themed frosty. I ordered one for my wife and I saw the Carmel drizzle frosty so I asked for one. 15 minutes. 15 FREAKING MINUTES for 3 frosties. I had one car in front of me. This is the reason I don’t like coming here. Every time there’s something. It’s either slow, super slow, they forget something or something just didn’t taste good. Every time.
- NANabille AbdullahSep 12, 20252.0Just didn't have any taste
Frequently Asked Questions About Wendy's
Is 8501 Ogden Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lyons, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lyons, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (708) 442-4481.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 8501 Ogden Wendy’s serve breakfast?
Yes, this Wendy’s location in Lyons, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's located at 8501 Ogden Ave, Lyons, IL?
The drive-thru at this Wendy's is open daily from 6:00 AM to 2:00 AM.
Does the Wendy's at 8501 Ogden Ave serve breakfast?
Yes, this location serves breakfast including combos, croissants, biscuit and classic sandwiches, coffee, and sides.
Is there a way to order Wendy's food online or via a mobile app?
Yes, you can order online at https://order.wendys.com or through the Wendy's mobile app available in the Apple App Store.
What payment methods are accepted at the Wendy's in Lyons, IL?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is Wendy's in Lyons, IL currently hiring?
To check for current jobs at this location or nearby, visit Wendy's Careers page and enter Lyons, IL for available positions.
How can I contact Wendy's at 8501 Ogden Ave with questions or feedback?
You can call (708) 442-4481, use the Live Chat on their Contact page, call 888-624-8140, or complete the Wendy’s Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's menu website and mobile app, at the restaurant, or by asking a crew member.
How might a visitor use nearby places such as Brookfield Zoo when visiting Wendy's at 8501 Ogden Ave?
You can enjoy a visit to the nearby Brookfield Zoo for entertainment before or after dining at Wendy’s, making for a convenient day out in Lyons.
Are there alternative fast food restaurants near Wendy's at 8501 Ogden Ave?
Yes, Burger King and Mr. Submarine are nearby fast food options close to this Wendy's location.
Can I find financial services near Wendy's at 8501 Ogden Ave?
Multiple banks and ATMs such as Old National Bank, Standard Bank and Trust Co., First Midwest Bank, and Old National Bank ATM are conveniently located nearby.