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Wendy's

3.9
(1716 reviews)

Business Details

8501 Ogden Ave, Lyons, IL
60534, United States
(708) 442-4481

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8501 Ogden Ave, Lyons, IL
60534, United States

Hours

Reviews

3.9
1,716 reviews
5 stars
805
4 stars
421
3 stars
213
2 stars
96
1 star
181

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, unhelpful managers, and long wait times.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and problems with the AI ordering system.

Food Quality

Feedback on food quality was mixed, with some praising fresh and hot food, while others reported cold, overcooked, or poorly prepared items.

Cleanliness

While some customers noted clean dining areas, others reported unsanitary conditions, particularly in the bathrooms.
  • MO
    Marcus Owens
    1 day ago
    1.0
    Horrible service! Multiple people standing around and nobody gives a damn to take an order! I won’t be coming back here! I was a regular customer here.
  • CR
    Criss Ranger
    Feb 19, 2026
    3.0
    Man !!! Idk if it was AI or the employees lol but y’all forgot my whole meal. Lol next time I’ll double check
  • AM
    Ana E Medina
    Jan 26, 2026
    5.0
    Ordering over the speaker now it is very easy to get what you want 👌
  • LL
    Lany Ludvigsen
    Jan 2, 2026
    5.0
    Great food, quick!
  • SW
    sherman williams
    Dec 19, 2025
    1.0
    My order was incorrect, and when I brought it to the manager’s attention, their response was extremely rude and unprofessional. There was no apology or effort to resolve the issue. This was one of the worst customer service experiences I’ve had at a Wendy’s location. I am very disappointed and will not be returning.

Frequently Asked Questions About Wendy's

Is 8501 Ogden Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's located at 8501 Ogden Ave, Lyons, IL?

The drive-thru at this Wendy's is open daily from 6:00 AM to 2:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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