Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Customer Service
Service quality varied significantly, with some staff being friendly and accommodating while others displayed poor customer service skills.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the play area and bathrooms.
Speed of Service
Customers frequently complained about slow service, especially in the drive-thru.
Food Quality
Mixed feedback on food quality, with some items being fresh and hot while others were reported as cold or poorly prepared.
FM
Ferita McBride
6 days ago
5.0
Fast and hot
SH
Steven Holtzman
Jan 3, 2026
1.0
Never get orders right
IM
Isidoros Mavrogeorgis
Dec 12, 2025
1.0
I would just like to inform everyone that the service at this McDonald's is appalling. The man that took my order at the drive through has no idea how to talk to customers. Sad.
TC
Tom Cuellar
Dec 7, 2025
2.0
The play area was very dirty. Food, napkins, food all over the floor, the tables were not wiped down. They had crumbs and other debris on several of them. The garbage cans were extremely overflowing with trash. My food was left on the counter when I was informed it was being brought to me. Overall this McDonald's is probably one of the worst maintained.
JJ
John
Dec 4, 2025
1.0
I hope these new hires working the windows at night are temporary (the two young guys). ZERO customer service skills. The young kid handling payments would rather be on his phone. They don't speak. They stare you down. And quite frankly it comes off as an attempt to be intimidating.... AND got my order wrong!!!
What are the regular operating hours of McDonald's at 7850 Ogden Ave, Lyons, IL?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, 5:00 AM to 9:30 PM on Friday and Saturday.
Does this McDonald's location offer drive-through service?
Yes, the McDonald's at 7850 Ogden Ave has a drive-through open from 5:00 AM to 11:00 PM on weekdays, extending to midnight on Fridays and Saturdays.
Can I order McDonald's food for delivery from this location?
Yes, delivery services are available daily from 5:00 AM to 10:30 PM on weekdays and until 11:00 PM on weekends, including same-day and no-contact delivery options.
What payment options are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa at this McDonald's.
What services does this McDonald's location offer?
Services available include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the McDonald's full menu online?
The full menu for McDonald's can be found at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app for ordering from McDonald's?
Yes, you can order using McDonald's App available on the Apple App Store and Google Play Store.
What are some nearby places to visit around McDonald's at 7850 Ogden Ave?
Nearby places include Karate For Kids (gym and sports venue), Luxury Nails (beauty salon), Gutierrez Body Shop (auto body shop), and Shamrock's Video Slots (casino and bar) which you might want to explore before or after your visit.
How can nearby gyms like Karate For Kids and Strive Fitness help visitors to McDonald's?
Visitors can combine a workout session at Karate For Kids or Strive Fitness with a meal or refreshment at McDonald's nearby, making for a convenient stop for fitness and food.
Are there any nearby travel or real estate services near this McDonald's?
Yes, services like Boardwalk Real Estate Ltd and Unlimited World Travel are close by, ideal for customers who might want to handle travel or real estate needs in the area.