Subway

3.7
218 reviews
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Business Details

8090 Forest Hills Lane, Loves Park, IL
61111, United States
(815) 282-9404
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Loves Park Subway® Restaurant at 8090 Forest Hills Lane brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
8090 Forest Hills Lane, Loves Park, IL
61111, United States

Hours

Reviews

3.7
218 reviews
5 stars
92
4 stars
50
3 stars
27
2 stars
13
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews indicated a decline in food quality, with complaints about stale bread, poorly made sandwiches, and unsatisfactory taste.

Cleanliness

Some customers noted cleanliness issues, with reports of dirty conditions and unsanitary practices by staff.

Positive Staff Interactions

Despite negative feedback, there were mentions of friendly and helpful staff members who provided good service.

Inconsistent Experience

Customers experienced varying levels of service and food quality, with some visits being satisfactory while others were disappointing.
  • DK
    Donna Ketchum
    Oct 25, 2025
    5.0
    Clean ,fresh and friendly :)
  • JS
    Jorge Salic
    Sep 9, 2025
    1.0
    Contacted support because 9/4 the location was closed but it took my order and got charged. Today I got an emailed saying my case was closed and no refund. Crappy new owners!
  • DJ
    Dee J
    Aug 18, 2025
    1.0
    Not sure what's happened, quality has sure gone down hill.
  • QQ
    Quin
    Jul 29, 2025
    1.0
    Hello, Subway. So you are here to make sandwiches the way the customer ask correct? So tell me why when ordering a Philly cheese steak, how is there no cheese on my sandwich, no red onions,and decided not to put the oils or vinegar that was asked for. If you as a sandwich maker can not do your job then find another one. Some of us only get to splurge on these kinds of things every couple months. You ruined my dinner and then to top it all off you have someone who answers the phone with an attitude before you even begin to speak to them. This place is very unprofessional and could care less how they make the sandwich even when its wrote down right in front of their faces. You all should be ashamed. Do better or get better staff or maybe both?
  • JS
    John Sutherland
    Jul 5, 2025
    1.0
    We went here to get some sandwiches for a one year olds birthday and then we asked how long it would take to be served and she said a while then we asked how long a while is because people can have different meanings of how long a while is then 2 other people walked in and they were waiting with us and the lady who was the manager said she's not serving us we didn't do anything wrong. We went to a different subway that was much kinder we don't recommend going to this one we recommend going to the subway on Machesney Park. The 2 lady's walked out with us after seeing how we were being treated
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Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway restaurant is located at 8090 Forest Hills Lane, Winnebago, Loves Park, IL 61111, United States.

What are the hours of operation for this Subway location?

The Subway is open every day from 9:00 AM to 10:00 PM.