McDonald's

3.1
1519 reviews
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Business Details

6000 N 2nd St, Loves Park, IL
61111, United States
(815) 633-8499
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6000 N 2nd St, Loves Park, IL
61111, United States

Hours

Reviews

3.1
1,519 reviews
5 stars
432
4 stars
258
3 stars
283
2 stars
160
1 star
386

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail when fulfilling requests.

Customer Service

Feedback indicated a lack of professionalism and rudeness from staff, with several customers feeling disrespected or ignored.

Food Quality

Several customers expressed dissatisfaction with the quality of food, noting that items were often cold, poorly prepared, or not fresh.

Management Response

There were complaints about the management's lack of effective response to ongoing issues, with many customers feeling their feedback was not taken seriously.
  • AD
    angela dube
    Jan 3, 2026
    1.0
    So slow. I watched the workers work with one hand while being in their phone on the other hand.
  • SB
    Scott Bennett
    Dec 31, 2025
    2.0
    The service has gone down hill really really fast nobody should have to wait 15 minutes for fast food was late getting back to work because of this i was the 3rd car in line definitely will not be going back to the loves park il location....GOOD LUCK
  • MP
    MARK on point
    Dec 30, 2025
    1.0
    What a foolish family franchise buys this restaurant, hikes up prices and the food quality and serving size doesn't change the poor wait times and lines still stay ...... I will not come back here or any of their other branches especially if all I want is a large coke in a hurry ..... this family ia way too greedy and prices being raised on some items almost double thats crazy......
  • SK
    Spencer Kirk
    Dec 21, 2025
    2.0
    Very very very rude drive through lady, yelled at the person in front of me and myself and flipped me the bird as I left the line at her window. Customer service sucks so not getting my business.
  • SS
    Sig088
    Dec 8, 2025
    1.0
    Numerous times in last 6 months have had to wait extended times, once was told not serving food only drinks. Typically always in the early am. I am now traveling to another location 5 minutes away, and have had excellent and quick service. I could understand once or twice but this seems to be a recurring issue at this location. Looking at other reviews it seems to be an ongoing issue with no resolutions for the customers. I will continue to travel to the other location as they seem to have their business in order. Revised: it seems like all you get is a canned response stating they want your feedback from the "owner" however multiple reviews have the same reply. This shows that the issues are not and will not be addressed as there are multiple reviews for the same problems for months on end.
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Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 6000 N 2nd St, Loves Park?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 through their online order platform and supports same-day and no-contact delivery.