McDonald's

3.1
1500 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6000 N 2nd St, Loves Park, IL
61111, United States

Hours

Reviews

3.1
1,500 reviews
5 stars
427
4 stars
257
3 stars
281
2 stars
157
1 star
378

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes for orders.

Order Accuracy

A significant number of reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Staff Attitude

Feedback indicated inconsistent staff behavior, with some customers experiencing rudeness or lack of professionalism.

Food Quality

Several reviews mentioned dissatisfaction with food quality, including cold items and poorly prepared meals.

Customer Experience

Many customers expressed disappointment with the overall experience, citing poor management and lack of attention to customer needs.
  • AE
    Alexis Eaton
    3 days ago
    2.0
    Second morning this week I’ve walked in here and the employee arguing in front of customers. So unprofessional.
  • TR
    Treasure Roberts
    Nov 14, 2025
    1.0
    Every time I come here I wait at the speaker in drive thru for at least 2-7mins before someone answers. Then its please pull to the 1st window ans we will take your order. Then another 8-15mins to get my cold and or hard food. Very poor overnight service. And I work in fast food.. this has happened at least 6 or 7 times now.
  • MM
    Michael
    Nov 1, 2025
    1.0
    Took almost an hour and a phone call to get my DoorDash order STARTED because the employees were screaming at the manager. I don’t need the food that bad but my delivery guy politely stood by and waited the entire time when he’s trying to make a living. Zero excuses for that happening. Order was made at 10:16am.
  • MB
    Michael Buchman
    Oct 25, 2025
    1.0
    %100 of the time it's a long wait. %50 of the time they mess up the order. I'll travel further just to avoid this McDs.
  • DK
    Donna Ketchum
    Oct 25, 2025
    5.0
    Never a burnt coffee or issue here! Line usually moves fairly quick and no issues with orders or quality

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 6000 N 2nd St, Loves Park?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 through their online order platform and supports same-day and no-contact delivery.