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Jimmy John's

3.9
(287 reviews)

Business Details

6112 N 2nd St, Loves Park, IL
61111, United States
(815) 316-7766

About

Sandwich Restaurant

Location

Jimmy John's
6112 N 2nd St, Loves Park, IL
61111, United States

Hours

Reviews

3.9
287 reviews
5 stars
154
4 stars
49
3 stars
26
2 stars
11
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff and mishandling of orders.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong sandwich preparations.

Food Quality

Feedback on food quality was mixed, with some praising the sandwiches while others complained about stale bread and insufficient meat.

Speed of Service

Several customers expressed frustration with slow service, particularly regarding delivery times and wait times at the drive-thru.
  • JL
    James Lewis
    6 days ago
    3.0
    Workers dont listen very well i saud no onions and they put onions on sandwich. And didn't have change when I paid cash.
  • BB
    Brad
    Jan 9, 2026
    1.0
    Placed an online order for 4 sandwiches, drinks, and sides. When the order arrived we were missing chips and 3 of the 4 sandwiches had green marker that they used to label the sandwiches all over the lunch meat and cheese. This was noticed by one of us when sandwich was almost completely eaten. They refused to replace all of the sandwiches and only replaced 2 that had not been eaten off of. I've worked in restaurants for 15 years and have never seen such terrible customer service. Will not be returning to this location.
  • GE
    Gabriella Early
    Dec 16, 2025
    1.0
    Ordered an un-which(sandwich no bread) for an allergy got home and its was a normal sandwich with bread. If ur looking for someplace to go with allergies do not go here this is unacceptable; and pure stupidity if u work with food and someone says an order for an allergy it needs to be made right. I will not be coming back here with my family and would not recommend this place. This is ridiculous and beyond okay.
  • DJ
    Dee J
    Oct 4, 2025
    2.0
    My Turkey Tom has 1 thin slice of meat and my daughters Beach club ha NO meat. The bottom of our bread is stale & hard. I probably won't be back here any time soon.
  • DM
    Diana Madama
    Jul 11, 2018
    5.0
    Really love their sanwhiches and don't have to wait long to get them.

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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