Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
For the most part, tropical Café has been great, I live in Batavia so I usually go to the Geneva location or Montgomery. I work out near Lombard and I just found this location on Monday night. They made my drink and it wasn’t full like it normally is. I drove off and was on the highway for about 15 minutes and decided to take a sip out of it, the orange juice used in the sunrise
Sunset smoothie almost taste as if it was expired. I called back to see if I can get it remade, and the young lady told me it would be no issue. I advised the young lady I more than likely would go in the next day or on Friday since it was Christmas week. Friday, December 26 I called in ahead of time so they can start making the smoothie and this guy answered and I explained his situation. He then tells me they can’t make the smoothie because they will need the old one in return and because it’s been over a day they just can’t make me another one . His demeanor and lack of Understanding and Customer Service was quite off putting and I would not go back because of that. It doesn’t take much to listen and resolve a customers concern. Worst experience I’ve had in quite a while.
JL
jenne Little
Dec 16, 2025
5.0
Jacadi is amazing and very patient. She knows what she’s doing!
MB
Morgan Brown
Dec 14, 2025
2.0
The smoothies are great, but I never feel welcomed here. I'm rarely greeted or acknowledged when ordering. I've been here many times over the past few years, and the customer has never changed.
TC
Tanzania Covington
Dec 4, 2025
1.0
We were standing waiting for our order to be placed with no greeting or kindness. However, once a Caucasian man walked in right behind us the same associate that ignored us greeted him very warmly. There is an importance to making sure each customer feels welcomed no matter what they look like. Very disappointed to say the least.