Tropical Smoothie Cafe

Reviews

• JJ

  Jena Jimenez

  1 day ago
  1.0
  Worst service, two lazy young ladies came at us with a rude nasty attitude and then proceeded to throw my food on the counter and walked away. She continued to curse and get loud with us after I told her not to throw my food and she claimed to be out at 9pm to fight. Very wrong to be acting like that when you only get paid 12$. Will be calling corporate to report her
• TW

  Teronce Walker

  Jan 29, 2026
  5.0
  always love the service and the food
• GL

  Gabriel Lisowiec

  Jan 24, 2026
  5.0
  Tropical Smoothie is spectacular. Absolute classic to get after a nice lift, very convenient being right next to La Fitness. Sweet, with great protein source, I have put so many people onto here as it is fabulous.
• JO

  Jennifer Opela

  Jan 21, 2026
  5.0
  I always stop here after my weekly PT session as a treat as I suffer from a rare and debilitating disease that requires a lot of medical appointments The staff is always super nice and welcoming. The smoothies are consistent and the rewards are decent. A smoothie from tropical Cafe always makes the day better ☺️
• LL

  Logan

  Dec 26, 2025
  1.0
  For the most part, tropical Café has been great, I live in Batavia so I usually go to the Geneva location or Montgomery. I work out near Lombard and I just found this location on Monday night. They made my drink and it wasn’t full like it normally is. I drove off and was on the highway for about 15 minutes and decided to take a sip out of it, the orange juice used in the sunrise Sunset smoothie almost taste as if it was expired. I called back to see if I can get it remade, and the young lady told me it would be no issue. I advised the young lady I more than likely would go in the next day or on Friday since it was Christmas week. Friday, December 26 I called in ahead of time so they can start making the smoothie and this guy answered and I explained his situation. He then tells me they can’t make the smoothie because they will need the old one in return and because it’s been over a day they just can’t make me another one . His demeanor and lack of Understanding and Customer Service was quite off putting and I would not go back because of that. It doesn’t take much to listen and resolve a customers concern. Worst experience I’ve had in quite a while.

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